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Medical Departures Inc. is seeking a results-driven Sales Representative (Patient Coordinator) to help patients worldwide book dental treatments through our platform.
This is a fully remote position with a fixed monthly base in USD and lucrative commission opportunities. You will convert inbound/outbound leads via calls, chat, WhatsApp, and email, achieve monthly targets, and collaborate with Operations and Marketing to improve lead quality.
Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.
We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.
This is a remote position.
Company: Medical Departures Inc.
USD 1,000–1,500/month + Commission + Performance Bonuses
100% Remote — LATAM / APAC Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts
About Us
Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.
Our fully remote team of 50+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.
About the Role
We’re looking for a results-driven Sales Representatives (Patient Coordinator) to help patients around the world book their dental treatments through our platform ( DentalDepartures.com ). You’ll guide them through the process — from first contact to confirmed appointment — while delivering world-class service.
This role suits someone who thrives in a fast-paced, goal-oriented environment, loves connecting with people, and can sell with empathy and professionalism.
What You’ll Do
Convert inbound/outbound leads via calls, chat, WhatsApp, and email into confirmed and complete bookings.
Follow up proactively with prospects to close deals and increase conversion rates.
Work closely with the internal Operations team to streamline communication between patients, Dental Departures and partnered clinics.
Hit or exceed individual monthly sales targets and revenue goals.
Customer Experience
Provide warm, informative, and patient-focused communication across all channels.
Offer solutions, promotions, and advice to help patients make the best treatment choices.
Follow up pre- and post-booking to ensure attendance and satisfaction.
CRM & Reporting
Maintain 95%+ accuracy on patient data, follow-ups, and tags in Zoho CRM.
Track pipeline performance and report on conversions, leads, and sales metrics.
Collaborate with Marketing and Supply teams to improve lead quality and clinic performance.
Join coaching sessions, performance reviews, and weekly team syncs.
Participate in sales challenges and contribute to team targets.
Be part of a team that helps patients around the world access affordable, high-quality care.
100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity
100% remote setup
Healthcare, mobile, and internet allowance
Unlimited paid sick & vacation days (based on approval)
Maternity/paternity leave (eligibility after 12 months)
Global Growth: Work with colleagues across 4 continents and gain exposure to international dental markets
Career Path: Performance-based promotion opportunities into Senior Sales or Team Lead roles