Renewals & Growth Specialist — Remote Poland
Infoblox
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Benefits offered by this job
Job summary
Infoblox is seeking a Customer Development Representative II in Poland for a remote or hybrid role. You will work with Sales, Legal, Finance, and Support to accelerate maintenance and subscription renewals, helping customers meet business objectives with our platform.
You will analyze data, generate renewal quotes, build trusted advisor relationships, and collaborate across teams to drive expansions and renewals, leveraging insights to improve outcomes.
Qualifications
- 4+ years in customer success or account management.
- 3+ years in service renewals with channel emphasis.
- Expert knowledge of service terms, co-termination, and terms.
- Experience with multi-tier channel environments.
- Proficiency with Excel and Salesforce.
- SaaS deployments and cloud migrations experience.
- Bachelor's degree preferred.
Responsibilities
- Analyze data to propose expansion, upsell, and renewals.
- Generate renewal quotes and manage renewals end-to-end.
- Foster client relationships to drive adoption and retention.
- Collaborate with Sales to identify upsell opportunities.
- Present to technical buyers and validate value.
- Drive cross-functional alignment on customer outcomes.
- Educate customers on upcoming EOL events and refresh.
- Apply AI to measure campaigns and improve outcomes.
- Translate marketing questions into analytics insights.
Skills
Education
Job description
Infoblox is seeking a Customer Development Representative II in Poland for a remote or hybrid role. You will work with Sales, Legal, Finance, and Support to accelerate maintenance and subscription renewals, helping customers meet business objectives with our platform.
You will analyze data, generate renewal quotes, build trusted advisor relationships, and collaborate across teams to drive expansions and renewals, leveraging insights to improve outcomes.
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