Remote Slovak Customer Support Specialist – Greece

FH Collective Academy; Warszawa; Remote; PLN 58,000 - 70,000; Full time

Benefits offered by this job

Remote work within Greece

Relocation assistance

Fully paid training

Career development opportunities

Job summary

FH Collective Academy is seeking Slovak-speaking Client Service Representatives to support customers remotely in Greece. The role includes phone, email, and chat assistance, with a relocation package for candidates moving from abroad and a 14-month gross salary structure.

Working Monday–Friday with occasional weekend shifts, candidates must have Slovak language proficiency at C1/C2 and English at B2–C1. Relocation, training, and ongoing guidance are provided.

Qualifications

• C1/C2 level of Slovak
• B2–C1 level of English
• Excellent communication and interpersonal skills
• Strong problem-solving and organizational abilities
• Customer-focused mindset and attention to detail
• Ability to manage multiple tasks in a dynamic environment
• Comfortable working with digital tools and customer support systems

Responsibilities

• Assist Slovak-speaking customers through phone, email, and chat
• Respond to questions regarding products, orders, deliveries, billing, and services
• Guide customers through basic technical troubleshooting and product configuration
• Address complaints and resolve customer concerns effectively
• Record interactions and maintain accurate case information in CRM systems
• Investigate issues and coordinate with internal departments when necessary
• Follow up on outstanding cases and keep customers informed
• Handle administrative and back-office support activities
• Use internal resources and knowledge bases to provide accurate information
• Deliver a consistently positive and professional customer experience

Skills

Slovak language proficiency (C1/C2)

English proficiency (B2–C1)

Excellent communication

Problem solving

Organizational skills

Customer-focused

Job description

FH Collective Academy is seeking Slovak-speaking Client Service Representatives to support customers remotely in Greece. The role includes phone, email, and chat assistance, with a relocation package for candidates moving from abroad and a 14-month gross salary structure.

Working Monday–Friday with occasional weekend shifts, candidates must have Slovak language proficiency at C1/C2 and English at B2–C1. Relocation, training, and ongoing guidance are provided.