Remote Slovak Support Specialist — Greece

FH Collective Academy; Kraków; Remote; PLN 58,000 - 70,000; Full time

Benefits offered by this job

Remote in Greece

Relocation assistance

Fully paid training

Structured onboarding

Career progression opportunities

Job summary

FH Collective Academy is seeking Slovak-speaking Client Service Representatives to join international teams in Greece. This fully remote role includes a relocation package and a 14-month compensation framework with a monthly gross pay of €1,300 plus performance bonuses.

Work is Monday–Friday with occasional weekend shifts; visa or sponsorship is not available. Applicants must have legal right to work in Greece and be comfortable using CRM tools and digital support platforms.

Qualifications

• C1/C2 Slovak level required.
• B2–C1 English level depending on project.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Customer-focused mindset and attention to detail.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Assist Slovak-speaking customers through phone, email, and chat.
• Respond to questions regarding products, orders, deliveries, billing, and services.
• Guide customers through basic technical troubleshooting and product configuration.
• Address complaints and resolve customer concerns effectively.
• Record interactions and maintain accurate case information in CRM systems.
• Investigate issues and coordinate with internal departments when necessary.
• Follow up on outstanding cases and keep customers informed.
• Handle administrative and back-office support activities.
• Use internal resources and knowledge bases to provide accurate information.
• Deliver a consistently positive and professional customer experience.

Skills

Slovak language

English language

Communication

Problem solving

Organizational skills

Tools

CRM systems

Job description

FH Collective Academy is seeking Slovak-speaking Client Service Representatives to join international teams in Greece. This fully remote role includes a relocation package and a 14-month compensation framework with a monthly gross pay of €1,300 plus performance bonuses.

Work is Monday–Friday with occasional weekend shifts; visa or sponsorship is not available. Applicants must have legal right to work in Greece and be comfortable using CRM tools and digital support platforms.