Remote Slovak Customer Support Specialist - Greece

FH Collective Academy; Wrocław; Remote; PLN 58,000 - 70,000; Full time

Benefits offered by this job

Remote work in Greece

Relocation assistance

Fully paid training

Career development opportunities

Job summary

FH Collective Academy is hiring Slovak-speaking Client Service Representatives to join international teams. The role is fully remote within Greece with relocation support for candidates moving from abroad.

Responsibilities include assisting customers via phone, email and chat, handling product and order inquiries, and troubleshooting. Relocation, paid training, and ongoing career development are provided; visa sponsorship is not available.

Qualifications

• Fluent Slovak (C1/C2)
• English level reported as B2–C1, depending on project
• Excellent communication and interpersonal skills
• Strong problem-solving and organizational abilities

Responsibilities

• Assist Slovak-speaking customers via phone, email, and chat
• Answer questions about products, orders, deliveries, billing, and services
• Guide customers through basic technical troubleshooting and product configuration
• Address complaints and resolve customer concerns effectively
• Record interactions and maintain accurate case information in CRM systems
• Coordinate with internal departments to resolve issues
• Follow up on outstanding cases and inform customers of progress
• Perform administrative and back-office support tasks as needed
• Utilize knowledge bases to provide accurate information
• Deliver a consistently positive and professional customer experience

Skills

Slovak fluency (C1/C2)

English proficiency (B2–C1)

Customer service mindset

Problem-solving

Interpersonal skills

multitasking

Tools

CRM systems

Job description

FH Collective Academy is hiring Slovak-speaking Client Service Representatives to join international teams. The role is fully remote within Greece with relocation support for candidates moving from abroad.

Responsibilities include assisting customers via phone, email and chat, handling product and order inquiries, and troubleshooting. Relocation, paid training, and ongoing career development are provided; visa sponsorship is not available.