Remote Life Sciences SaaS Consultant & Advisor

Veeva Systems; Kraków; Remote; PLN 160,000 - 265,000; Full time

Job summary

Veeva Systems is a remote-friendly, full-time role based in Poland, focused on delivering customer success for Veeva Vault. You will partner directly with customers to maximize value, align business processes with product capabilities, and guide solution delivery from requirements to deployment.

Prior life sciences or product experience is not required to start, with growth opportunities and select travel under 10%.

Qualifications

• 3+ years of software or technology consulting or admin experience.
• Strong at meeting with stakeholders as a subject matter expert
• Desire to be in role that involves self-directed organization and the ability to work independently across multiple customers in a fast-paced environment
• Problem-solving skills and ability to take complex customer and vendor concepts and articulate them to audiences of varying perception levels
• Fluent in English

Responsibilities

• Drive Business Alignment: Engage directly with customer stakeholders to align their business processes with Veeva Vault's core capabilities.
• Serve as a Strategic Advisor: Translate complex business needs into practical, scalable solution designs while recommending industry best practices, mitigating risks, and identifying continuous improvement opportunities.
• Hands-On Solution Delivery: Lead requirements gathering, perform system configurations, and manage full-lifecycle build, test, and deployment activities. No coding required.
• Guide Platform Evolution: Help customers evaluate, test, and adopt new Veeva product releases and cutting-edge features to maximize value.
• Bridge Communication Gaps: Clearly articulate complex technical and functional concepts to audiences of varying technical backgrounds, seamlessly connecting customer stakeholders with internal teams.
• Ensure Long-Term Success: Establish strategies, monitor cross-project dependencies, and proactively advise customers on ongoing optimizations.
• Develop Expertise: You will be assigned to a product to build depth in Clinical, Safety, Quality, or Regulatory.

Job description

Veeva Systems is a remote-friendly, full-time role based in Poland, focused on delivering customer success for Veeva Vault. You will partner directly with customers to maximize value, align business processes with product capabilities, and guide solution delivery from requirements to deployment.

Prior life sciences or product experience is not required to start, with growth opportunities and select travel under 10%.