Remote HR Tech Service Delivery Analyst - Europe

O-I; Poznań; On-site; PLN 70,000 - 90,000; Full time

Benefits offered by this job

Remote work model

Flexible working hours

Private medical care including dental care

Life insurance

Multisport card

Social fund (e.g. vacation allowance, Christmas allowance)

Employee referral program

Job summary

O-I in Poznań is seeking a skilled professional for HR Technology support across Europe. This role entails ensuring stable service delivery, managing HR systems, and fostering stakeholder collaboration.

The ideal candidate will hold a Bachelor’s degree and possess experience in HR Technology or Service Delivery. The position offers a remote work model, flexible hours, and benefits like private medical care and a multisport card.

Qualifications

• Experience in HR Technology, HRIT, or Service Delivery roles.
• Strong knowledge of incident, request, and release management processes.
• Ability to work across multiple stakeholders and manage priorities effectively.

Responsibilities

• Ensure stable service performance, SLA compliance, and continuity of critical HR processes.
• Translate regional HR requirements into actionable system solutions.
• Own the resolution of incidents and service requests.

Skills

HR Technology

Service Delivery

Incident Management

Analytical Skills

Communication Skills

Education

Bachelor’s degree in Human Resources, Information Technology, Business, or a related field

Tools

SAP SuccessFactors

Job description

O-I in Poznań is seeking a skilled professional for HR Technology support across Europe. This role entails ensuring stable service delivery, managing HR systems, and fostering stakeholder collaboration.

The ideal candidate will hold a Bachelor’s degree and possess experience in HR Technology or Service Delivery. The position offers a remote work model, flexible hours, and benefits like private medical care and a multisport card.