HR Operations Specialist

Randstad Polska Sp. z o.o.; Łódź; Hybrid; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Private healthcare

MultiSport card

Flexible work model

International environment

Development opportunities

Stable employment

Job summary

Randstad Polska Sp. z o.o. is seeking an experienced HR Operations Specialist to own the full employee lifecycle—from onboarding to offboarding—in an international setting in Łódź.

You will partner with the HR team to ensure accurate data, compliant processes, and a positive employee experience. The role requires 2+ years of HR operations experience, English fluency, and HRIS know-how (Workday/ServiceNow a plus).

Qualifications

• 2+ years in HR Operations or HR administration.
• Fluency in English; proficiency in other European languages desirable.
• Solid knowledge of HR processes and labor law basics.
• Experience with Workday and ServiceNow is a plus.

Responsibilities

• Manage end-to-end employee lifecycle from onboarding to offboarding.
• Maintain accurate and confidential employee data in HRIS.
• Handle queries on HR policies, procedures, and benefits.
• Administer employee benefits programs and related inquiries.
• Prepare HR reports on headcount, turnover, and diversity.
• Ensure processes comply with local labor laws and policies.
• Collaborate on HR projects related to process improvements.
• Support HR audits and maintain documentation.
• Stay updated on payroll legislation and regulatory changes.
• Develop and maintain HR procedures and templates.

Skills

HR lifecycle management

HRIS proficiency

Data analytics

Communication skills

Education

Bachelor's degree in HR or related field

Tools

Workday

ServiceNow

MS Excel

Job description

For our client – an international organization globally transforming the urban mobility sector – we are seeking an experienced HR Operations Specialist. If you're looking to join a dynamic team and take responsibility for the full employee lifecycle (from onboarding to offboarding), this role will give you the freedom to thrive. We're looking for someone who thrives on building a positive employee experience and working in an international, rapidly changing environment. Join a company that's setting new trends!

What will your tasks involve?

• Manage the end-to-end employee lifecycle processes, including onboarding, contract management, job changes, and offboarding.
• Maintain accurate and up-to-date employee data in our HRIS (Workday), ensuring data integrity and confidentiality.
• Act as the first point of contact for employee and manager queries on HR policies, procedures, and benefits, providing timely and accurate guidance.
• Administer employee benefits programs and support related inquiries.
• Prepare and generate regular and ad-hoc HR reports on key metrics such as headcount, turnover, and diversity.
• Ensure all HR administrative processes are compliant with local labor laws and company policies.
• Collaborate with the broader HR team on projects related to process improvement, system enhancements, and employee experience.
• Manage HR audits by providing necessary documentation and records.
• Stay up-to-date with new payroll legislation and regulatory changes, assessing the impact on the organization and implementing necessary changes.
• Develop and maintain HR procedures, templates, and process guides to improve efficiency and consistency.

What we expect from you?

• Proven experience (2+ years) as an HR Operations Specialist, HR Administrator, or in a similar HR role.
• Fluency in English is required. Proficiency in other European languages (e.g., German or French or Spanish) is must have.
• Solid understanding of HR processes, employee lifecycle, and general knowledge of labor law principles.
• Advanced proficiency with HRIS systems (experience with Workday and ServiceNow is a plus) and MS Office, especially Excel.
• Experience in a fast-paced, multi-national company is required.
• Relevant educational background in Human Resources, Business Administration, or a related field is preferred.
• Employee relation, Reward, HR Technology experience is a plus.
• High level of integrity and confidentiality.
• Excellent organizational skills and strong attention to detail.
• Strong analytical and problem-solving skills.
• A customer-centric mindset with a passion for delivering a great employee experience.
• Ability to work independently and as a collaborative team member.
• A proactive, positive, and enthusiastic approach to your work.

What you can expect from us?

• Private healthcare – access to comprehensive healthcare and specialists.
• MultiSport card – co-financing for physical activity and recreation.
• Stable employment
• Flexible work model – office located in Łódź with the option of remote work.
• International environment – daily work in a dynamic, global team.
• Development opportunities – space to improve qualifications, learn, and implement your own ideas.