Remote-First ServiceNow Developer — Warsaw (80% Remote)

The Whiteam; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Frontex in Warsaw is seeking a ServiceNow Developer to support platform development and maintenance. The role requires hands-on configuration of ITSM and related modules, and close collaboration with architects and administrators.

With a 48-month mission, the candidate should have at least 5 years in relevant roles, English at B2, and security clearance. The engagement includes 20% on-site and 80% remote work, with a flexible rate model discussed during interviews.

Qualifications

• Experience administering and maintaining ServiceNow platform (on-prem experience is a plus).
• Hands-on experience configuring ServiceNow (ITSM and other modules).
• Proven ability to design ServiceNow solutions for business needs.
• Strong requirements gathering, analysis and project management skills.
• Knowledge of ServiceNow product portfolio and IT service management.
• Experience creating SOPs and technical documentation.
• Familiarity with integration technologies (Web Services, SSO, LDAP, REST).
• Ability to work with cross-functional teams and manage priorities.

Responsibilities

• Develop ServiceNow configurations and customizations for the platform.
• Analyse requests and advise on new functionalities and implementations.
• Test and validate proposed changes before deployment.
• Write and implement code within the ServiceNow environment.
• Lead development projects with the ServiceNow Architect and Administrator.
• Review applications and code to ensure system integrity.
• Maintain up-to-date solution documentation and SOPs.

Skills

Responsibility

Attention to detail

Problem solving

Organizational skills

Communication

Work under pressure

Holistic thinking

Motivation

Education

Level 4 or higher in IT

Tools

ServiceNow

Web Services

SSO

LDAP

REST APIs

Job description

Frontex in Warsaw is seeking a ServiceNow Developer to support platform development and maintenance. The role requires hands-on configuration of ITSM and related modules, and close collaboration with architects and administrators.

With a 48-month mission, the candidate should have at least 5 years in relevant roles, English at B2, and security clearance. The engagement includes 20% on-site and 80% remote work, with a flexible rate model discussed during interviews.