Remote Customer Support Agent (1099 Contractor)

Xenvo Call; Poland; Remote; PLN 62,000 - 103,000; Part time

Job summary

A flexible customer support service provider is seeking independent contractors for the position of Remote Customer Support Agent via the Arise platform. Candidates will handle inbound customer service calls and resolve inquiries while adhering to client-specific guidelines. This role offers flexibility in scheduling and requires strong communication skills along with a reliable internet connection. Applicants should be eligible to work as 1099 contractors without background noise distractions in their workspace.

Qualifications

• Must be eligible to register and contract directly on the Arise platform.
• Must operate as a 1099 independent contractor.
• Quiet, dedicated workspace free of background noise.
• Reliable high-speed wired internet connection.
• Computer system meeting Arise technical requirements.
• Ability to pass any required background checks required by Arise or the client.

Responsibilities

• Handle inbound customer service calls via the Arise platform.
• Provide accurate information, resolve customer inquiries, and document interactions.
• Follow client-specific scripts, procedures, and quality standards.
• Maintain professionalism and confidentiality always.
• Meet required service level and performance expectations set by Arise and the client.

Skills

Strong communication

Customer service

Basic computer skills

Job description

A flexible customer support service provider is seeking independent contractors for the position of Remote Customer Support Agent via the Arise platform. Candidates will handle inbound customer service calls and resolve inquiries while adhering to client-specific guidelines. This role offers flexibility in scheduling and requires strong communication skills along with a reliable internet connection. Applicants should be eligible to work as 1099 contractors without background noise distractions in their workspace.