Remote Financial Customer Service Representative

Zohorecruit; Polska; Hybrid; PLN 97,000 - 151,000; Part time

Benefits offered by this job

Work from home

Flexible scheduling after cert.

Paid certification

Performance incentives

Job summary

Zohorecruit is seeking independent contractors to provide remote customer service for a major financial services program. This role involves assisting customers with debit card accounts, transactions, and other account-related matters while handling sensitive information professionally.

You will provide inbound support for prepaid debit and credit card accounts, including activation, balances, transactions, disputes, lost or stolen cards, and general questions.

Qualifications

• Experience in helping customers with financial accounts is preferred.
• Ability to handle sensitive information securely.
• Reliable wired high-speed internet connection required.

Responsibilities

• Provide inbound support for prepaid debit and credit card accounts.
• Assist with activations, balances, transactions, and disputes.
• Handle lost or stolen cards and general account inquiries.

Skills

Customer service

Remote work

Data privacy

Tools

Background check

Fingerprint screening

Computer compatibility check

Online assessment

Job description

1099 Independent Contractor | Work From Home

We are seeking independent contractors to provide remote customer service for a major financial services program. This opportunity is ideal for someone who is comfortable assisting customers with debit card accounts, transactions, and other account-related concerns while handling sensitive financial information professionally.

What You'll Do

Provide inbound customer support for prepaid debit and credit card accounts , including:

• Card activation, balances, transactions, and disputes
  
• Lost or stolen cards and general account questions
  
• Payroll cards, fund transfers, and payment-related concerns
  
• Securely handling customer information while following required financial regulations and data protection procedures
  

Qualified candidates will receive complete opportunity details, including compensation, certification schedule, client information, complete system requirements, and next steps after applying.

U.S. Applicants Only: We are currently able to work with contractors residing in approved U.S. states .

Requirements

• 16 GB RAM minimum
  
• Reliable hardwired high-speed internet connection (Wi-Fi only is not permitted)
  
• USB headset with microphone
  
• Quiet, professional workspace
  
• Ability to pass a background check & fingerprint screening
  
• Successful completion of a computer compatibility check and online assessment
  

What We Offer

• Work from home
  
• Flexible scheduling after certification
  
• Paid certification
  
• Performance incentive opportunities