Remote Client Engagement & Feedback Caller

Remote Office; Poland; Remote; PLN 97,702 - 146,553; Part time

Benefits offered by this job

Flexible work hours

Supportive remote-first work environment

Competitive compensation

Collaboration with international teams

Job summary

A remote client engagement firm is searching for a part-time Calling Agent to conduct client feedback surveys and enhance customer engagement. The role offers flexibility within the US time zone and requires 3+ years of experience in client-facing roles. If you're detail-oriented, have strong communication skills, and are proficient in managing client data, this could be the ideal opportunity for you. The position supports a stable, growing Australian client and fosters a collaborative remote work environment.

Qualifications

• Minimum 3 years in a client-facing or appointment setting/survey role.
• Experience in appointment setting, client communications, or survey-based roles.
• Highly organized, detail-oriented, and results-driven.

Responsibilities

• Engage with existing clients via phone to conduct surveys.
• Accurately document client responses and feedback.
• Maintain professional communication at all times.
• Record all client interactions and outcomes.

Skills

Strong verbal and written communication skills

Excellent phone etiquette

Exceptional listening and documentation skills

Comfortable using Excel

Highly organized and detail-oriented

Job description

A remote client engagement firm is searching for a part-time Calling Agent to conduct client feedback surveys and enhance customer engagement. The role offers flexibility within the US time zone and requires 3+ years of experience in client-facing roles. If you're detail-oriented, have strong communication skills, and are proficient in managing client data, this could be the ideal opportunity for you. The position supports a stable, growing Australian client and fosters a collaborative remote work environment.