Remote Customer Support Specialist - Growth & Training

Skyline Virtual Solutions; Poland; Remote; PLN 110,253 - 183,756; Full time

Benefits offered by this job

Competitive pay

Semi-Monthly pay schedule

Flexible work-from-home environment

Paid training and support

Supportive and team-oriented work culture

Opportunities for growth and advancement

Job summary

A virtual solutions provider is looking for individuals to provide customer support and troubleshoot issues. Responsibilities include managing customer interactions and maintaining records. The ideal candidate should possess strong communication skills, be able to multitask, and have a high school diploma. The role offers competitive pay, a flexible work-from-home environment, and opportunities for growth.

Qualifications

• Must be a United States resident.
• Must be 18 years of age or older.
• Pass Drug Screening.

Responsibilities

• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Maintain detailed knowledge of company's products.
• Handle customer inquiries and complaints.

Skills

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Education

High School Diploma or Equivalent

Tools

Desktop/Laptop with Windows 10 or higher

Hardwired to Internet

Smartphone

Job description

A virtual solutions provider is looking for individuals to provide customer support and troubleshoot issues. Responsibilities include managing customer interactions and maintaining records. The ideal candidate should possess strong communication skills, be able to multitask, and have a high school diploma. The role offers competitive pay, a flexible work-from-home environment, and opportunities for growth.