Remote Customer Support Agent (Arise Platform) – 1099 Contractor

Xenvo Call; Poland; Remote; PLN 62,000 - 103,000; Part time

Job summary

A flexible customer support service provider is seeking independent contractors for the position of Remote Customer Support Agent via the Arise platform. Candidates will handle inbound customer service calls and resolve inquiries while adhering to client-specific guidelines. This role offers flexibility in scheduling and requires strong communication skills along with a reliable internet connection. Applicants should be eligible to work as 1099 contractors without background noise distractions in their workspace.

Qualifications

• Must be eligible to register and contract directly on the Arise platform.
• Must operate as a 1099 independent contractor.
• Quiet, dedicated workspace free of background noise.
• Reliable high-speed wired internet connection.
• Computer system meeting Arise technical requirements.
• Ability to pass any required background checks required by Arise or the client.

Responsibilities

• Handle inbound customer service calls via the Arise platform.
• Provide accurate information, resolve customer inquiries, and document interactions.
• Follow client-specific scripts, procedures, and quality standards.
• Maintain professionalism and confidentiality always.
• Meet required service level and performance expectations set by Arise and the client.

Skills

Strong communication

Customer service

Basic computer skills

Job description

Remote Customer Support Agent (Arise Platform) – 1099 Contractor

Xenvo Call is seeking professional, reliable, and customer-focused independent contractors to provide customer support services through the Arise® platform. This opportunity is exclusively for work performed on the Arise platform and is ideal for individuals seeking flexible, remote work as independent contractors.

Contractors will provide inbound customer support services for well-known client brands available on the Arise platform. This is not an employment position; all work is completed as a self-employed contractor through Arise.

This role is for the Arise platform only.

Additional non-Arise campaigns within Xenvo Call are planned to open April–May 2026. Contractors who successfully complete this opportunity may be considered for future campaigns when they become available, but no guarantee of placement is made.

Responsibilities

Handle inbound customer service calls via the Arise platform

Provide accurate information, resolve customer inquiries, and document interactions

Follow client-specific scripts, procedures, and quality standards

Maintain professionalism and confidentiality always

Meet required service level and performance expectations set by Arise and the client

Requirements

Contractor Requirements

Must be eligible to register and contract directly on the Arise® platform

Must operate as a 1099 independent contractor

Quiet, dedicated workspace free of background noise

Reliable high-speed wired internet connection

Computer system meeting Arise technical requirements

Ability to pass any required background checks required by Arise or the client

Strong communication, customer service, and basic computer skills

Compensation

Pay rates vary by client and are determined by the Arise platform.

Compensation is based on completed service intervals

Contractors are responsible for all applicable taxes, expenses, and equipment

Schedule & Flexibility

Flexible scheduling based on client availability

Contractors select their own schedules within Arise guidelines

Availability requirements vary by client program

How to Apply

Interested candidates should apply through this posting. Qualified applicants will receive instructions on how to register on the Arise® platform under Xenvo Call as the Service Partner.

Additional Information

Xenvo Call is a registered Service Partner on the Arise platform. This opportunity does not guarantee placement on a specific client program. All final approval, onboarding, and client selection is managed by Arise.