Remote Financial Customer Support Specialist

Zohorecruit; Polska; Hybrid; PLN 97,000 - 151,000; Part time

Benefits offered by this job

Work from home

Flexible scheduling after cert.

Paid certification

Performance incentives

Job summary

Zohorecruit is seeking independent contractors to provide remote customer service for a major financial services program. This role involves assisting customers with debit card accounts, transactions, and other account-related matters while handling sensitive information professionally.

You will provide inbound support for prepaid debit and credit card accounts, including activation, balances, transactions, disputes, lost or stolen cards, and general questions.

Qualifications

• Experience in helping customers with financial accounts is preferred.
• Ability to handle sensitive information securely.
• Reliable wired high-speed internet connection required.

Responsibilities

• Provide inbound support for prepaid debit and credit card accounts.
• Assist with activations, balances, transactions, and disputes.
• Handle lost or stolen cards and general account inquiries.

Skills

Customer service

Remote work

Data privacy

Tools

Background check

Fingerprint screening

Computer compatibility check

Online assessment

Job description

Zohorecruit is seeking independent contractors to provide remote customer service for a major financial services program. This role involves assisting customers with debit card accounts, transactions, and other account-related matters while handling sensitive information professionally.

You will provide inbound support for prepaid debit and credit card accounts, including activation, balances, transactions, disputes, lost or stolen cards, and general questions.