Remote Conversational AI Consultant & Solutions Designer

Madiff; Polska; Hybrid; PLN 120,000 - 230,000; Full time

Benefits offered by this job

Remote work

Multinational environment

Comprehensive healthcare

Long-term contract

Job summary

Madiff is seeking a Conversational AI Consultant Developer in Poland to design and implement chatbot and voicebot solutions that automate business processes. You will blend business analysis, conversation design, and hands-on configuration across Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabs, or Zowie.

You will work with stakeholders and technical teams to deliver scalable AI-driven automation, including NLP model configuration, API integrations, testing, and documentation.

Qualifications

• Commercial experience delivering chatbot, voicebot or Conversational AI projects.
• Experience with major platforms such as Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabs or Zowie.
• Strong requirements gathering and process analysis skills.
• Experience designing conversation flows and automation logic.
• Knowledge of NLP concepts including intents, entities, training phrases and dialogue management.
• Basic knowledge of APIs and system integrations.
• Experience testing chatbot or automation solutions.
• Excellent communication and stakeholder management skills.
• Fluent Polish and English.

Responsibilities

• Gather and analyse business requirements for Conversational AI initiatives.
• Identify automation opportunities with stakeholders and clients.
• Design chatbot and voicebot conversation flows and user journeys.
• Prepare conversation logic, prompts and process documentation.
• Configure Conversational AI platforms and integrations with enterprise systems.
• Support NLP models, intents, entities and dialogue management.
• Test chatbot and automation solutions end-to-end.
• Collaborate with Product Owners, Business Analysts, developers and client stakeholders.
• Prepare solution documentation and artefacts.

Skills

Conversational AI

Chatbot development

Voicebot development

Requirements gathering

NLP concepts

API integration basics

Testing & QA

Stakeholder management

Polish language

English language

Tools

Kore.ai

Copilot Studio

Dialogflow

Parloa

Cognigy

ElevenLabs

Zowie

Job description

Madiff is seeking a Conversational AI Consultant Developer in Poland to design and implement chatbot and voicebot solutions that automate business processes. You will blend business analysis, conversation design, and hands-on configuration across Kore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabs, or Zowie.

You will work with stakeholders and technical teams to deliver scalable AI-driven automation, including NLP model configuration, API integrations, testing, and documentation.