Remote Amazon Connect Developer (AWS & Salesforce)

Xnrsolutions; Poland; Remote; PLN 210,792 - 295,109; Full time

Job summary

A tech solutions company is seeking a skilled Contact Center Developer for a remote role. The ideal candidate will have significant experience with Amazon Connect and AWS cloud technologies, particularly in building and maintaining contact center solutions integrated with Salesforce Service Cloud Voice. Strong programming skills in Python, Java, or Node.js are essential, along with familiarity with DevOps practices. This position offers a great opportunity for collaboration across global teams to enhance customer engagement.

Qualifications

• 5+ years of experience in AWS development and integrations.
• 3+ years working with Amazon Connect or similar contact center technologies.
• Proficiency in AWS Lambda, Lex, CloudFormation, and API integrations.

Responsibilities

• Develop, implement, and maintain Amazon Connect solutions using Lambda, Lex, CloudFormation, and API Gateway.
• Integrate contact center platforms with Salesforce Service Cloud Voice and Agentforce.
• Diagnose and resolve complex technical issues in performance, routing, and integrations.

Skills

Amazon Connect

AWS Lambda

Python

Salesforce Service Cloud Voice

DevOps

Tools

AWS

API Gateway

CloudFormation

Lex

Job description

A tech solutions company is seeking a skilled Contact Center Developer for a remote role. The ideal candidate will have significant experience with Amazon Connect and AWS cloud technologies, particularly in building and maintaining contact center solutions integrated with Salesforce Service Cloud Voice. Strong programming skills in Python, Java, or Node.js are essential, along with familiarity with DevOps practices. This position offers a great opportunity for collaboration across global teams to enhance customer engagement.