Remote Cloud Contact Center Architect — Amazon Connect

Globenet Consulting Corp; Poland; Remote; PLN 359,583 - 467,457; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

Globenet Consulting Corp is seeking an experienced Solutions Architect specializing in Amazon Connect to design and implement cloud contact center solutions. This is a full-time remote opportunity focusing on delivering end-to-end solutions, with responsibilities including architecting systems, integrating with AWS services, and collaborating with stakeholders. Ideal candidates have over 5 years of experience in the field and strong communication skills. Join a reputable company with 22 years in delivery credibility.

Qualifications

• 5+ years in solutions architecture and/or contact center technologies.
• Proven hands-on experience implementing Amazon Connect.
• Strong understanding of contact center concepts (IVR, routing, call flows).

Responsibilities

• Architect and implement Amazon Connect contact center solutions end-to-end.
• Design and configure contact center capabilities including IVR and routing.
• Deliver POCs, pilots, and full-scale deployments with clear documentation.

Skills

Solutions architecture

Amazon Connect

IVR

AWS serverless services

Stakeholder engagement

Education

AWS Certified Solutions Architect – Professional

Job description

Globenet Consulting Corp is seeking an experienced Solutions Architect specializing in Amazon Connect to design and implement cloud contact center solutions. This is a full-time remote opportunity focusing on delivering end-to-end solutions, with responsibilities including architecting systems, integrating with AWS services, and collaborating with stakeholders. Ideal candidates have over 5 years of experience in the field and strong communication skills. Join a reputable company with 22 years in delivery credibility.