Senior AWS Connect Architect — Remote & AI‑driven

Semantive; Polska; Remote; PLN 133,920 - 178,560; Full time

Benefits offered by this job

Flexible working hours

Medical package

Personalized training budget

Employee referral program

Team-building activities

Job summary

A leading cloud services provider in Poland is looking for an experienced Senior AWS Cloud Consultant to join its team. The role focuses on delivering tailored Amazon Connect solutions, advising customers, and ensuring optimal implementation of contact center services. With opportunities for remote work and flexible hours, the position also offers a supportive environment for personal and professional growth while working on impactful projects.

Qualifications

• Proven experience with Amazon Connect contact center solutions.
• Strong hands-on expertise in IVR flows and call routing.
• Full proficiency in Polish and English, both written and spoken.

Responsibilities

• Identify and implement tailored Amazon Connect solutions.
• Advise customers on Amazon Connect implementations.
• Design and build customized call routing configurations.

Skills

IVR flows design

Amazon Connect

AWS Lambda

CRM integration

Customer engagement

Education

Degree in STEM

AWS certifications

Tools

Amazon Lex

DynamoDB

Job description

A leading cloud services provider in Poland is looking for an experienced Senior AWS Cloud Consultant to join its team. The role focuses on delivering tailored Amazon Connect solutions, advising customers, and ensuring optimal implementation of contact center services. With opportunities for remote work and flexible hours, the position also offers a supportive environment for personal and professional growth while working on impactful projects.