Remote Admin & Order Processing VA (UK Hours)

Virtual Colleague; Polska; Hybrid; PLN 137,000 - 200,000; Full time

Job summary

Virtual Colleague seeks a detail-oriented Virtual Assistant to support our sales team with administrative tasks, order processing, and invoicing. The role involves handling customer and supplier communication, tracking orders, and maintaining SOP-driven workflows.

The ideal candidate will be fluent in English, organized, and capable of working remotely during UK hours. Training will cover our SOPs and JobMGT-based order management.

Qualifications

• Proven experience in administrative roles.
• Fluent in English with strong written and verbal communication for emails, calls, and Zoom interactions.
• Attention to detail in processing orders, payments, and deliveries.
• Comfortable using JobMGT software and basic office tools (email, phone, Zoom).
• Strong problem-solving to troubleshoot supplier and shipment issues.

Responsibilities

• Order processing from quotation to delivery, including invoicing and purchase orders.
• Manage customer and supplier communication via email and phone.
• Coordinate with suppliers, issue purchase orders, and confirm delivery dates.
• Track orders and provide delivery updates to customers.
• Resolve issues or delays with suppliers, shipping, or products.
• Use JobMGT to track orders and ensure accuracy.
• Assist in creating, updating, and refining SOPs to ensure smooth workflow.

Skills

Administrative experience

English communication

Attention to detail

Problem-solving

Zoom/communication tools

Tools

JobMGT

Zoom

Job description

Virtual Colleague seeks a detail-oriented Virtual Assistant to support our sales team with administrative tasks, order processing, and invoicing. The role involves handling customer and supplier communication, tracking orders, and maintaining SOP-driven workflows.

The ideal candidate will be fluent in English, organized, and capable of working remotely during UK hours. Training will cover our SOPs and JobMGT-based order management.