Portuguese-speaking Customer Support

TP; Województwo mazowieckie; On-site; PLN 52,000 - 74,000; Part time

Benefits offered by this job

Civil contract

Hourly rate PLN 46 gross/h

MyBenefit platform access

Language development programs

Job summary

TP is seeking enthusiastic customer service consultants to support users of home appliances in Warsaw. You will provide technical information and resolve issues while following project guidelines.

Strong Portuguese and English language skills are essential, and a civil contract with a PLN 46 gross/hour rate applies. Expect about 120 hours per month during project hours; on-site presence at our Warsaw office is required.

Qualifications

• Excellent command of Portuguese (C2).
• Very good command of English (B1/B2).
• Basic knowledge of operating household appliances (refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.

Responsibilities

• Provide technical information and support to equipment users in accordance with project guidelines.
• Diagnose and resolve technical problems.
• Provide information on products and their functionality.
• Entering requests into the system.

Skills

Portuguese (C2)

English (B1/B2)

Typing speed

On-site work

Job description

We support customers of one of the largest manufacturers of home appliances/ RTV equipment.

We are growing and looking for consultants who are enthusiastic and committed to serving customers.

• Providing technical information and support to equipment users in accordance with project guidelines.
• Diagnose and resolve technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.
• Excellent command of Portuguese (C2).
• Very good command of English (B1/B2).
• Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV).
• Ability to type quickly on a computer keyboard.
• Preferred availability of approximately 120 hours per month. Services are provided during project operating hours (Mon–Fri 10 am - 9 pm). Collaborators declare their availability and select cooperation hours from available time slots.
• Availability to perform services on-site at our Warsaw office (Wołoska 24).

Important: we process only candidates with current access to the labor market in Poland and current work authorization documents.

What we offer:

• Civil contract with a rate: PLN 46,00 gross/h.
• Flexible cooperation schedule based on the collaborator's declared availability and operational needs of the project.
• Access to the MyBenefit platform, where you can exchange the points you receive each month for a sports card, shopping codes, cinema tickets, and much more.
• Opportunities for personal and language development - internal training and free access to a language learning platform are available.