Polish & English Support Specialist – Relocation to Sofia

TELUS Digital; Polska; On-site; PLN 53,000 - 79,000; Full time

Benefits offered by this job

Relocation bonus

Accommodation on arrival

Plane ticket

Airport taxi transfer

Fully paid training

Career development

Health insurance

50+ benefits

International environment

Employee learning

Job summary

TELUS Digital Bulgaria is seeking a Customer Support Specialist fluent in Polish and English to join a vibrant team in Sofia, with relocation help provided. No prior CX experience required—just strong communication and a customer-focused mindset.

You will assist with general inquiries, product support, and troubleshooting via phone, email, chat, or tickets, contributing to outstanding customer experiences while growing your skills in a multinational environment.

Qualifications

• Fluent in Polish and English with excellent communication skills.
• No prior CX experience required; suitable for newcomers.
• Willing to relocate to Sofia, Bulgaria.

Responsibilities

• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

Skills

Polish

English

Job description

TELUS Digital Bulgaria is seeking a Customer Support Specialist fluent in Polish and English to join a vibrant team in Sofia, with relocation help provided. No prior CX experience required—just strong communication and a customer-focused mindset.

You will assist with general inquiries, product support, and troubleshooting via phone, email, chat, or tickets, contributing to outstanding customer experiences while growing your skills in a multinational environment.