Polish-Speaking Car Rental Customer Consultant – Sofia

Gdziepracujemy; Polska; On-site; PLN 105,000 - 158,000; Full time

Benefits offered by this job

Office-based position in Sofia (WFO)

Relocation Bonus: €1,200 gross

21 Days Company-Provided Accommodation

Flight Tickets Covered

Fully paid professional training

Competitive salary package

50+ company benefits and services

Additional health insurance

Employee Referral Program

Job summary

TELUS Digital Bulgaria is hiring a Polish-speaking customer agent in Sofia. You will represent a well-known car rental brand, handling reservations and inquiries via phone and email, and delivering high-quality service in Polish.

Training is provided, with relocation support and a comprehensive package. Office-based role with potential for hybrid arrangements after training, and strong growth opportunities in an international setting.

Qualifications

• Fluent Polish (C1 level or higher).
• Good English skills for internal communication.
• Strong communication and problem-solving abilities.
• Customer-oriented mindset.
• Positive attitude and teamwork.
• No previous experience required - full training provided.

Responsibilities

• Represent a well-known international car rental brand.
• Communicate with customers via phone and email in Polish.
• Assist clients with: New reservations, Booking modifications, Cancellations, General travel and mobility inquiries.
• Provide tailored mobility solutions and deliver excellent customer service.
• Contribute ideas to improve customer experience and service quality.

Skills

Polish language

English language

Customer service

Communication

Team player

Job description

TELUS Digital Bulgaria is hiring a Polish-speaking customer agent in Sofia. You will represent a well-known car rental brand, handling reservations and inquiries via phone and email, and delivering high-quality service in Polish.

Training is provided, with relocation support and a comprehensive package. Office-based role with potential for hybrid arrangements after training, and strong growth opportunities in an international setting.