Travel Support Advisor with Polish and English

Gdziepracujemy; Polska; Presencial; PLN 74.000 - 113.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid training

Stable job and career development

Attractive salary

Additional health insurance

50+ benefits and services to choose

Positive international working env

Support and learning

Employee referral bonuses

Relocation Bonus: €1,200 Gross

Accommodation on arrival

Plane Ticket to Sofia

Taxi from airport to accommodation

Descripción de la vacante

TELUS Digital Bulgaria is seeking a customer service professional to join our large CX operations based in Sofia, Bulgaria. We offer relocation assistance and a comprehensive benefits package designed to support your smooth start and long-term growth.

You will engage in daily customer communications, respond to inquiries with accurate information, and maintain a positive, friendly, and supportive attitude. We provide paid training, housing support, and a generous relocation bonus to help you

Formación

• Very good level of Polish.
• Good level of English.
• Friendly and outgoing personality.
• Self-motivation and result-orientation.

Responsabilidades

• Daily communication with customers
• Respond to client's requests and provide accurate information
• Be positive, friendly, and supportive

Conocimientos

Polish

English

Descripción del empleo

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country

Become a member of the greatest team of one of the biggest and most well-known airline companies.

Your responsibilities:

• Daily communication with customers
• Respond to client's requests and provide accurate information
• Be positive, friendly, and supportive

Our requirements:

• Very good level ofPolish
• Good level ofEnglish
• Friendly and outgoing personality
• Self-motivation and result-orientation

We offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.