Plastics Customer Service & Order Specialist (Hybrid)

RESINEX Group; Warszawa; Hybrid; PLN 45,000 - 55,000; Full time

Benefits offered by this job

Private medical care

Multisport

Holiday allowance

Flexible working hours

Continuous training opportunities

Job summary

A reputable international firm in Warsaw is looking for a proactive Order Management Specialist to support the Sales Team by managing customer orders efficiently. Candidates should possess a Bachelor's degree in a relevant field and experience in customer service or order management within a B2B context. The role requires strong organizational skills and proficiency with digital tools. It offers flexible working hours, a friendly environment, and an attractive benefits package, including private medical care and English classes.

Qualifications

• Bachelor’s degree or higher, preferably in chemistry or technical fields.
• Experience in customer service, sales support, or order management.
• Confidence with digital tools and order management systems.
• Strong organizational skills and accuracy in daily tasks.
• Ability to collaborate effectively within a team.
• Communicative level of English for daily cooperation.

Responsibilities

• Manage customer orders end-to-end, ensuring accuracy and timeliness.
• Communicate with customers, suppliers, and international teams.
• Monitor order status and resolve issues proactively.
• Cooperate with Logistics, Finance, and Accounting Teams.
• Maintain high data quality in systems.

Skills

Customer service experience

Order management

Organizational skills

Interpersonal skills

Digital tools competence

Education

Bachelor's degree in chemistry or technical field

Tools

CRM systems

Job description

A reputable international firm in Warsaw is looking for a proactive Order Management Specialist to support the Sales Team by managing customer orders efficiently. Candidates should possess a Bachelor's degree in a relevant field and experience in customer service or order management within a B2B context. The role requires strong organizational skills and proficiency with digital tools. It offers flexible working hours, a friendly environment, and an attractive benefits package, including private medical care and English classes.