Operations Manager

Easy Outsource; Poland; On-site; PLN 189,793 - 231,969; Full time

Job summary

A small B2B professional services firm in Poland is seeking a dynamic Operations Manager and Executive Assistant to support leadership and ensure smooth operations. The ideal candidate will have a Bachelor's degree and proven experience in operations, strong organizational skills, and proficiency in office and project management software. This role involves overseeing daily operations, assisting in HR functions, and supporting marketing strategies. Candidates with a passion for operational excellence are encouraged to apply.

Qualifications

• Proven experience as an Operations Manager in a B2B professional services environment.
• Proficiency in project management tools and marketing software.
• Strong multitasking abilities and attention to detail.

Responsibilities

• Oversee daily business operations for efficiency.
• Manage internal processes including project management and service delivery.
• Assist human resources functions like recruitment and onboarding.

Skills

Exceptional organizational skills

Strong written and verbal communication skills

Problem-solving skills

Financial acumen

Education

Bachelor’s degree in Business Administration, Marketing, or Communications

Tools

QuickBooks Online

Microsoft Office Suite

Google Workspace

Trello

Pipedrive

Job description

We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content creation and marketing support.

Responsibilities

Operations Management:

Oversee daily business operations to ensure efficiency and effectiveness.

Manage and optimize internal processes, including project management, client onboarding, and service delivery.

Develop and implement operational policies and procedures.

Coordinate and manage office supplies, technology, and vendor relationships.

Monitor and manage budgets, invoicing, and financial records.

Assist with human resources functions such as recruitment, onboarding, and employee relations.

Prepare operational reports and analyses to support decision-making.

Content Creation and Marketing Support:

Assist in developing and executing marketing strategies and campaigns.

Create, edit, and manage content for the company’s website, blog, social media, and other marketing channels.

Coordinate with external marketing agencies and vendors as needed.

Track and report on marketing metrics and campaign performance.

Support the preparation of marketing materials, including brochures, newsletters, and presentations.

Ensure brand consistency across all marketing materials and communications.

Skills and Qualifications

Bachelor’s degree in Business Administration, Marketing, Communications, or related field.

Proven experience as an Operations Manager, or similar role, preferably in a B2B professional services environment.

Exceptional organizational and multitasking skills.

Strong written and verbal communication skills.

Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), project management tools, and marketing software.

Ability to work independently and as part of a team.

High level of discretion and professionalism.

Strong problem-solving skills and attention to detail.

Financial acumen and experience with budget management.

Skills in using QuickBooks Online, Microsoft and Google environments, Canva and other content creation and management systems, LinkedIn and LinkedIn Sales Navigator, Pipedrive/Hubspot and other CRM platforms, and project management software such as Trello.

Familiarity with social media platforms like Instagram, TikTok, Facebook, and YouTube, or willingness to learn.

Preferred Qualifications

Experience with CRM software and business analytics tools.

Knowledge of industry-specific regulations and compliance requirements.

Proven track record of implementing process improvements and operational efficiencies.

Experience in content creation, social media management, and digital marketing.

If you are a motivated professional with a passion for supporting business growth, operational excellence, and marketing innovation, we encourage you to apply. Join our team and contribute to the success of our firm!