Live Stream Support Specialist — Russian & English

zdalna Praca; Poznań; On-site; PLN 36,368 - 51,797; Full time

Benefits offered by this job

Civil contract

32 PLN gross/hour

Introductory activities fully paid

MyBenefit access (medical care, sports

Discounts via MyBenefit

Career growth in social media industry

Job summary

zdalna Praca in Poznań is seeking a back-office support specialist to respond in real time to reports about LIVE streaming and decisions. You will work without phone contact in an international team, handle user requests per platform standards, and coordinate across shifts within a 24/7 framework.

The role requires fluent Russian (C1) and strong English (B2), about 140 hours per month. Office in Poznań centre is available, with civil contract and hourly pay of 32 PLN gross.

Qualifications

• Fluent Russian (C1) and very good English (B2) required.
• Approx. 140 hours monthly involvement.
• Willingness to provide services from Poznań city centre office.

Responsibilities

• Respond in real time to users' inquiries regarding LIVE streaming abuses and appeals of decisions.
• Receive user requests and resolve them per platform standards.
• Collaborate in an international back-office environment (no phone contact with customers).

Skills

Russian

English

Job description

zdalna Praca in Poznań is seeking a back-office support specialist to respond in real time to reports about LIVE streaming and decisions. You will work without phone contact in an international team, handle user requests per platform standards, and coordinate across shifts within a 24/7 framework.

The role requires fluent Russian (C1) and strong English (B2), about 140 hours per month. Office in Poznań centre is available, with civil contract and hourly pay of 32 PLN gross.