Remote Czech-Speaking Support for Streaming Service

AmRest Holdings SE; Poznań; Hybrid; PLN 69,000 - 96,000; Full time

Benefits offered by this job

Netflix subscription

MyBenefit platform access

Remote work from day one

Equipment provided

Job summary

AmRest Holdings SE is seeking a Czech-speaking customer support agent to handle inbound calls for a streaming service from Poland-based remote work. You will assist users in Czech and English, navigate subscriptions and payments, and troubleshoot issues.

The role requires Czech at C1+ and English at B2, strong computer skills, and the ability to multitask. Training is provided, with flexible hours and an option for long-term collaboration.

Qualifications

• Proficiency in Czech at C1+ and English at B2 level required.
• Good computer skills and the ability to multitask.

Responsibilities

• Handle inbound customer calls in Czech.
• Assist customers with technical issues, account questions, subscriptions and payments.
• Demonstrate Czech (C1+) and English (B2) proficiency in interactions.
• Participate in onboarding sessions and adapt to the remote work setup.

Skills

Czech language

English language

Computer skills

Multitasking

Job description

AmRest Holdings SE is seeking a Czech-speaking customer support agent to handle inbound calls for a streaming service from Poland-based remote work. You will assist users in Czech and English, navigate subscriptions and payments, and troubleshoot issues.

The role requires Czech at C1+ and English at B2, strong computer skills, and the ability to multitask. Training is provided, with flexible hours and an option for long-term collaboration.