Lead Salesforce AI Agent Developer (Hybrid/Remote Poland)

EPAM Systems; Poland; Hybrid; PLN 160,000 - 230,000; Full time

Benefits offered by this job

Hybrid work mode (Poland)

Opportunity to work abroad up to 60-60

Relocation opportunities

Career development programs

Certifications (Anthropic, Gemini, GCP

English classes

Health insurance

Employee stock purchase plan

Office entertainment and wellness

Job summary

EPAM Systems seeks a Lead Salesforce Developer to guide the design and development of Agentforce Generative AI agents on the Salesforce platform, ensuring scalability and performance. You will be hands-on, shaping AI-driven solutions that deliver real business impact.

You will collaborate across teams, lead architecture discussions, implement agent frameworks and data models, and optimize agent responses while ensuring reliable integrations with third-party systems.

Qualifications

• 5+ years of hands-on Salesforce development.
• At least 1 year of relevant leadership experience.
• Proficiency in implementing AI agents using Salesforce Agentforce.
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows.
• Capability to design prompts and instruction frameworks for AI agents.
• Expertise in optimizing agent responses with contextual grounding and data retrieval.
• Skills in monitoring and tuning performance of AI agents.
• Familiarity with retrieval-augmented generation (RAG) processes.
• Background in Apex, Lightning Web Components, and Flow.
• Experience handling large volumes of data and implementing complex data models and business logic.
• Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
• Strong collaboration and communication skills, ensuring seamless coordination with team members
• Flexibility to work under tight deadlines and effectively handle changing requirements
• Ability to communicate effectively in both written and spoken English (B2 level or higher)

Responsibilities

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce.
• Participate in project discussions to gather requirements and report progress.
• Communicate effectively to align solutions with business and team objectives.
• Manage multiple tasks and adapt to evolving priorities in a dynamic environment.
• Conduct technical research and analysis to recommend optimized solutions to business challenges.
• Develop new functionalities and enhancements based on provided requirements and insights.
• Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements.

Skills

Leadership experience

English communication

Team collaboration

AI agent design

Tools

Apex

Lightning Web Components

Flow

RAG processes

Job description

EPAM Systems seeks a Lead Salesforce Developer to guide the design and development of Agentforce Generative AI agents on the Salesforce platform, ensuring scalability and performance. You will be hands-on, shaping AI-driven solutions that deliver real business impact.

You will collaborate across teams, lead architecture discussions, implement agent frameworks and data models, and optimize agent responses while ensuring reliable integrations with third-party systems.