Lead Salesforce Developer (Agentforce)

EPAM Systems; Poland; Hybrid; PLN 160,000 - 230,000; Full time

Benefits offered by this job

Hybrid work mode (Poland)

Opportunity to work abroad up to 60-60

Relocation opportunities

Career development programs

Certifications (Anthropic, Gemini, GCP

English classes

Health insurance

Employee stock purchase plan

Office entertainment and wellness

Job summary

EPAM Systems seeks a Lead Salesforce Developer to guide the design and development of Agentforce Generative AI agents on the Salesforce platform, ensuring scalability and performance. You will be hands-on, shaping AI-driven solutions that deliver real business impact.

You will collaborate across teams, lead architecture discussions, implement agent frameworks and data models, and optimize agent responses while ensuring reliable integrations with third-party systems.

Qualifications

• 5+ years of hands-on Salesforce development.
• At least 1 year of relevant leadership experience.
• Proficiency in implementing AI agents using Salesforce Agentforce.
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows.
• Capability to design prompts and instruction frameworks for AI agents.
• Expertise in optimizing agent responses with contextual grounding and data retrieval.
• Skills in monitoring and tuning performance of AI agents.
• Familiarity with retrieval-augmented generation (RAG) processes.
• Background in Apex, Lightning Web Components, and Flow.
• Experience handling large volumes of data and implementing complex data models and business logic.
• Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
• Strong collaboration and communication skills, ensuring seamless coordination with team members
• Flexibility to work under tight deadlines and effectively handle changing requirements
• Ability to communicate effectively in both written and spoken English (B2 level or higher)

Responsibilities

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce.
• Participate in project discussions to gather requirements and report progress.
• Communicate effectively to align solutions with business and team objectives.
• Manage multiple tasks and adapt to evolving priorities in a dynamic environment.
• Conduct technical research and analysis to recommend optimized solutions to business challenges.
• Develop new functionalities and enhancements based on provided requirements and insights.
• Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements.

Skills

Leadership experience

English communication

Team collaboration

AI agent design

Tools

Apex

Lightning Web Components

Flow

RAG processes

Job description

We are seeking a highly skilled Lead Salesforce Developer to lead the design and development of Agentforce Generative AI agents. This role requires a hands‑on professional with experience delivering innovative solutions using Salesforce Agentforce and a strong technical background in Salesforce platform optimizations. Your expertise will help shape the implementation of AI-driven solutions, ensuring scalability, performance, and impactful business outcomes.

Responsibilities

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce
• Participate in project discussions to gather requirements and report progress
• Communicate effectively to align solutions with business and team objectives
• Manage multiple tasks and adapt to evolving priorities in a dynamic environment
• Conduct technical research and analysis to recommend optimized solutions to business challenges
• Develop new functionalities and enhancements based on provided requirements and insights
• Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements

Requirements

• 5+ years of hands‑on experience in Salesforce development
• At least 1 year of relevant leadership experience
• Proficiency in implementing AI agents using Salesforce Agentforce
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows
• Capability to design prompts and instruction frameworks for AI agents
• Expertise in optimizing agent responses with contextual grounding and data retrieval
• Skills in monitoring and tuning performance of AI agents
• Familiarity with retrieval-augmented generation (RAG) processes
• Background in working with Apex, Lightning Web Components, and Flow
• Experience handling large volumes of data and implementing complex data models and business logic
• Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
• Strong collaboration and communication skills, ensuring seamless coordination with team members
• Flexibility to work under tight deadlines and effectively handle changing requirements
• Ability to communicate effectively in both written and spoken English (B2 level or higher)

We offer

• We gather like-minded people:
  • Top tech minds driving innovation in AI, cloud and digital platform modernization
  • Supportive team and agile, startup-like culture
  • Hybrid by design mode and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
• We provide growth opportunities:
  • Career development programs
  • Thought leadership, mentoring, soft skills and well-being programs
  • Certification (Anthropic, Gemini, GCP, Azure, AWS)
  • English classes
• We cover it all:
  • Stable pay
  • Participation in the Employee Stock Purchase Plan with a 15% discount
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Referral bonuses up to $2,000
  • Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more
  • Corporate, social and well-being events
• Please, note:
  • Benefits listed above are available to employees only
  • We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually
  • We will reach out to selected candidates exclusively

EPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.