Lead, Cloud Managed Services (Vault) - Remote Poland/EMEA

Veeva Systems, Inc.; Polska; Hybrid; PLN 240,000 - 380,000; Full time

Benefits offered by this job

Veeva Charitable Giving Program

Mobile and/or internet contribution

Medical Insurance

Glasses and Fitness reimbursements

Healthy Meals

Additional annual leave over the end‑n

Job summary

Veeva Systems in Poland seeks a Team Manager, Cloud Managed Services (Vault) to lead a high-performing team delivering Production Vault support and continuous improvements for global Life Sciences customers.

The role is remote in Poland with quarterly travel to Budapest and periodic EMEA meetings, involving strategic leadership, client engagement, and service expansion across accounts.

Qualifications

• 2+ years in a leadership role
• 5+ years in IT, Project Management, Consultancy, technical product management or related role
• Proven hiring professional with success attracting and selecting talent
• Skilled escalation manager for complex customer situations
• Adaptable contributor in cross-functional, fast-paced environments
• Analytical problem-solver with strong critical thinking and decision-making abilities
• Clear and confident communicator with excellent written and verbal English
• Legal authorization to work in Poland or Hungary
• Ability to work from Budapest office once per month and travel for meetings

Responsibilities

• Manage and grow a team of consultants focusing on Managed Services on the Veeva Vault platform for global accounts
• Lead resource planning, utilization tracking, and career development of the team
• Own hiring process for consultants in Poland and Hungary
• Coordinate communication between implementation teams and Managed Services
• Serve as a leadership contact and escalation point for selected customers
• Work with customers to expand contract offerings and service value

Skills

Leadership

IT/PM/Consultancy

Hiring

Escalation management

Communication

English skills

Education

Bachelor’s degree

Job description

Veeva Systems in Poland seeks a Team Manager, Cloud Managed Services (Vault) to lead a high-performing team delivering Production Vault support and continuous improvements for global Life Sciences customers.

The role is remote in Poland with quarterly travel to Budapest and periodic EMEA meetings, involving strategic leadership, client engagement, and service expansion across accounts.