Italian-Speaking Customer Service Pro (Hybrid)

Michelin España Portugal SA; Warszawa; Hybrid; PLN 83,700 - 92,628; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to various benefits via MyBenefit card

Attractive bonuses

Co-financing of meals via lunch card

Participation in the 'Tyres for the Team' program

Job summary

Michelin España Portugal SA is searching for a Customer Service Representative fluent in Italian to join their team in Warsaw. You will assist customers with orders, handle complaints, and ensure smooth delivery processes.

The ideal candidate possesses strong communication skills and good knowledge of English, along with the ability to adapt quickly to new situations. The position offers an international work environment and a comprehensive benefits package, including Luxmed medical care and many social benefits.

Qualifications

• Fluent Italian (C1) required.
• Good knowledge of English (B2) is necessary.
• Ability to build long-term relationships with clients.

Responsibilities

• Advise customers on ordering and delivery processes.
• Manage customer orders and monitor fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

Fluent Italian

Good knowledge of English

Good communication

Ability to cooperate with clients

Capacity to quickly adapt

IS/IT systems knowledge

Job description

Michelin España Portugal SA is searching for a Customer Service Representative fluent in Italian to join their team in Warsaw. You will assist customers with orders, handle complaints, and ensure smooth delivery processes.

The ideal candidate possesses strong communication skills and good knowledge of English, along with the ability to adapt quickly to new situations. The position offers an international work environment and a comprehensive benefits package, including Luxmed medical care and many social benefits.