Italian-Speaking Customer Service Pro (Hybrid)

Michelin; Warszawa; Hybrid; PLN 83,700 - 92,628; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to various benefits via MyBenefit card

Attractive bonuses

Co-financing of meals via lunch card

Participation in the 'Tyres for the Team' program

Job summary

Michelin España Portugal SA is searching for a Customer Service Representative fluent in Italian to join their team in Warsaw. You will assist customers with orders, handle complaints, and ensure smooth delivery processes.

The ideal candidate possesses strong communication skills and good knowledge of English, along with the ability to adapt quickly to new situations. The position offers an international work environment and a comprehensive benefits package, including Luxmed medical care and many social benefits.

Qualifications

• Fluent Italian (C1) required.
• Good knowledge of English (B2) is necessary.
• Ability to build long-term relationships with clients.

Responsibilities

• Advise customers on ordering and delivery processes.
• Manage customer orders and monitor fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

Fluent Italian

Good knowledge of English

Good communication

Ability to cooperate with clients

Capacity to quickly adapt

IS/IT systems knowledge

Job description

Customer Service Representative with Italian -7.500 - 8.300 brutto

- - - - - - - - - - - -

JOIN MICHELIN

DEVELOP YOUR CAREER WITH US!

Location: Warsaw

Type of employment: Employment contract

WE OFFER:

• Interesting work in an international team, dealing with clients from a large part of Europe

• Professional development opportunities, including the development of linguistic skills

• S table employment conditions

• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team " program

• Work in a new office in an attractive location in a hybrid system

WHAT YOU WILL DO :

• Advise customers on ordering, delivery and complaint process

• Manage customer orders and monitor the re fulfillment

• Plan and coordinate deliveries with customers

• R egister and manage customer complaints

WE ARE EXPECTING:

• Fluent Italian (C1)

• G ood knowledge of English (B2)

• T he ability to cooperate with clients and build long-term relationships

• G ood communication

• C apacity to quick adaption to a new situation

• IS/IT systems knowledge