English-Speaking Customer Success & Logistics Coordinator

Michelin España Portugal SA; Warszawa; Hybrid; PLN 78,120 - 83,700; Full time

Benefits offered by this job

Private medical care with Luxmed

Subsidized Multisport card

Attractive bonuses

Meal subsidies via a lunch card

Participation in the Tire Benefit Program

Job summary

Michelin España Portugal SA is seeking a Customer Service Representative in Warsaw to serve clients in the automotive industry. The role involves coordinating with internal teams, managing logistics, and ensuring client satisfaction.

Ideal candidates will possess excellent English communication skills and have the ability to adapt quickly. The position offers a hybrid work model and a comprehensive benefits package including private medical care and meal subsidies.

Qualifications

• Ability to collaborate with clients and build long-term relationships.
• Ability to quickly adapt to new situations.
• Proficiency in working with IT systems.

Responsibilities

• Serve as a point of contact for clients — manufacturers of cars and trucks.
• Coordinate activities with internal partners (sales, supply, procurement, logistics).
• Analyze clients’ tire purchase forecasts.
• Manage orders and logistics planning.
• Oversee the resolution of client complaints.

Skills

Strong communication skills

Very good command of English (B2+/C1 level)

Analytical thinking

Excellent organizational skills

Job description

Michelin España Portugal SA is seeking a Customer Service Representative in Warsaw to serve clients in the automotive industry. The role involves coordinating with internal teams, managing logistics, and ensuring client satisfaction.

Ideal candidates will possess excellent English communication skills and have the ability to adapt quickly. The position offers a hybrid work model and a comprehensive benefits package including private medical care and meal subsidies.