English-Speaking Customer Success & Logistics Coordinator

Michelin; Warszawa; Hybrid; PLN 78,120 - 83,700; Full time

Benefits offered by this job

Private medical care with Luxmed

Subsidized Multisport card

Attractive bonuses

Meal subsidies via a lunch card

Participation in the Tire Benefit Program

Job summary

Michelin España Portugal SA is seeking a Customer Service Representative in Warsaw to serve clients in the automotive industry. The role involves coordinating with internal teams, managing logistics, and ensuring client satisfaction.

Ideal candidates will possess excellent English communication skills and have the ability to adapt quickly. The position offers a hybrid work model and a comprehensive benefits package including private medical care and meal subsidies.

Qualifications

• Ability to collaborate with clients and build long-term relationships.
• Ability to quickly adapt to new situations.
• Proficiency in working with IT systems.

Responsibilities

• Serve as a point of contact for clients — manufacturers of cars and trucks.
• Coordinate activities with internal partners (sales, supply, procurement, logistics).
• Analyze clients’ tire purchase forecasts.
• Manage orders and logistics planning.
• Oversee the resolution of client complaints.

Skills

Strong communication skills

Very good command of English (B2+/C1 level)

Analytical thinking

Excellent organizational skills

Job description

CUSTOMER SERVICE REPRESENTATIVE WITH ENGLISH - ORIGINAL EQUIPMENT MARKET -7.000 - 7.500 brutto

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JOIN MICHELIN GROW YOUR CAREER WITH US!

Location: Warsaw
Type of employment: Employment contract

WHAT WE OFFER:

• An engaging job in an international team serving clients across much of Europe
• Opportunities for professional development
• Stable employment conditions
• A comprehensive benefits package, including:
  - Private medical care with Luxmed
  - Subsidized Multisport card
• Access to various perks via the MyBenefit platform
• Attractive bonuses
• Meal subsidies via a lunch card
• Participation in the Tire Benefit Program
• A hybrid work model
• Work in a modern office in a prime location

WHAT YOU’LL DO:

• Serve as a point of contact for our clients — manufacturers of cars and trucks
• Coordinate activities with internal partners (sales, supply, procurement, logistics)
• Analyze clients’ tire purchase forecasts
• Manage orders and logistics planning
• Oversee the resolution of client complaints

WHAT WE EXPECT:

• Ability to collaborate with clients and build long-term relationships
• Strong communication skills
• Very good command of English (B2+/C1 level)
• Ability to quickly adapt to new situations
• Proficiency in working with IT systems
• Analytical thinking and excellent organizational skills