Customer Service Representative with English -7.000 - 7.500 brutto

Michelin Oy; Warszawa; Hybrid; PLN 78,000 - 84,000; Full time

Benefits offered by this job

Luxmed medical care

Multisport card co-financing

MyBenefit access

Bonuses

Lunch card co-financing

Tyres for the Team program

Hybrid work model

Job summary

Michelin is seeking a Customer Service Representative with English to join our Warsaw team. You will advise customers on ordering, delivery and complaints, manage orders and coordinate deliveries in a hybrid office setting.

Fluent English and strong communication are essential, with opportunities to develop linguistic skills and form long-term client relationships in an international environment.

Qualifications

• Fluent English (C1) required for daily communication with clients.
• Ability to cooperate with clients and build long-term relationships.
• Good communication and interpersonal skills.
• Capacity to adapt quickly to new situations; basic IT systems knowledge.

Responsibilities

• Advise customers on ordering, delivery and complaint process.
• Manage customer orders and monitor their fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

English (C1)

Client relations

Communication

Adaptability

IS/IT systems knowledge

Job description

Customer Service Representative with English -7.000 - 7.500 brutto - - - - - - - - - - - - JOIN MICHELIN DEVELOP YOUR CAREER WITH US!

Location: Warsaw

Type of employment: Employment contract

We Offer

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• Stable employment conditions
• Rich package of social benefits, including:
  • Luxmed medical care
  • co-financing of the Multisport card
  • access to various benefits via the MyBenefit card
  • attractive bonuses
  • co-financing of meals via the lunch card
  • the possibility of participation in the “Tyres for the Team” program
• Work in a new office in an attractive location in a hybrid system

What You Will Do

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor their fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

We Are Expecting

• Fluent English (C1)
• The ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation
• IS/IT systems knowledge

MICHELIN, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia. In short, whether you look at our mission, our products or our people, Michelin is a company that truly helps you to move forward... Visit our website to discover more about us www.michelin.com