Customer Service Representative with German -7.500 - 8.300 brutto

Groupe Michelin; Województwo pomorskie; Hybrid; PLN 84,000 - 93,000; Full time

Benefits offered by this job

Luxmed medical care

Multisport card co-financing

Lunch card benefits

Tyres for the Team program

Hybrid work model

Job summary

Groupe Michelin in Poland invites a Customer Service Representative with German to join our hybrid office team serving customers across Europe. You will advise on ordering, delivery and the complaint process, and manage orders and deliveries.

The role requires fluent German (C1) and good English (B2), strong communication, client relationship skills, and basic IS/IT systems knowledge. We offer a rich benefits package and opportunities for professional development.

Qualifications

• Fluent German (C1)
• Good knowledge of English (B2)
• Ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation
• IS/IT systems knowledge

Responsibilities

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor their fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

Skills

German (C1)

English (B2)

Client relationship

Communication

Adaptability

IS/IT systems knowledge

Job description

Customer Service Representative with German -7.500 - 8.300 brutto

JOIN MICHELIN

DEVELOP YOUR CAREER WITH US!

Location:

Wars aw
Type of employment: Employment contract

WE OFFER:

• Interesting work in an international team, dealing with clients from a large part of Europe

• Professional development opportunities, including the development of linguistic skills

• Stable employment conditions

• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team" program

• Work in a new office in an attractive location in a hybrid system

WHAT YOU WILL DO :

• Advise customers on ordering, delivery and complaint process

• Manage customer orders and monitor there fulfillment

• Plan and coordinate deliveries with customers

• Register and manage customer complaints

WE ARE EXPECTING:

• Fluent German (C1)

• Good knowledge of English (B2)

• The ability to cooperate with clients and build long-term relationships

• Good communication

• Capacity to quick adaption to a new situation

• IS/IT systems knowledge