Intern – Customs & Compliance

Jobtailor; Poznań; On-site; PLN 39,000 - 58,000; Full time

Job summary

Jobtailor in Poznań is seeking a part-time or full-time customs support role to prepare documentation for Western Europe, process declarations, and ensure data accuracy. You will use multiple systems, follow SOPs, and handle stakeholder communications to maintain high-quality service.

The position emphasizes compliance with the Union Customs Code and sustainable DFDS operations. The role suits candidates with strong languages, detail orientation, and a collaborative mindset, with afternoon hours

Qualifications

• Excellent command of English (minimum B2).
• Knowledge of Polish (minimum B2).
• Strong communication skills and enjoyment of working with people.
• Attention to detail.
• Confidence learning and working with new systems and digital tools.
• Collaborative, team-player mindset.
• Availability for 35 hours per week in the afternoons, between 10:00 and 22:00.
• Suitable for students or candidates available to work afternoons.
• Good sense of humor.

Responsibilities

• Prepare customs documentation for Western Europe.
• Complete customs declarations and supporting documents submitted for clients.
• Confirm required data and documentation are available and correct for customs entry.
• Use several systems and tools to complete tasks on time.
• Follow group customs standard operating procedures.
• Resolve customs-process queries and issues.
• Maintain good customer relations and ensure high-quality service through written stakeholder communication.
• Support compliance with the Union Customs Code and DFDS customs operations.

Skills

Strong communication

Attention to detail

Team-player mindset

Learning new systems and digital tools

Humor

English proficiency (B2+)

Polish proficiency (B2+)

Afternoon availability

Customer-oriented

Tools

Customs systems

Digital tools

Data verification tools

Job description

• Prepare customs documentation for Western Europe
• Complete customs declarations and supporting documents submitted for clients
• Confirm required data and documentation are available and correct for customs entry
• Use several systems and tools to complete tasks on time
• Follow group customs standard operating procedures
• Resolve customs-process queries and issues
• Maintain good customer relations and ensure high-quality service through written stakeholder communication
• Support compliance with the Union Customs Code and DFDS customs operations

Requirements

• Very good command of English (minimum B2)
• Knowledge of Polish (minimum B2)
• Strong communication skills and enjoyment of working with people
• Attention to detail
• Confidence learning and working with new systems and digital tools
• Collaborative, team-player mindset
• Availability for 35 hours per week in the afternoons, between 10:00 and 22:00
• Suitable for students or candidates available to work afternoons
• Good sense of humor

Core Competencies

Demonstrates expertise in preparing customs documentation and completing customs declarations while ensuring compliance with the Union Customs Code. Strong communication skills and attention to detail are essential for maintaining high-quality service and resolving customs-process queries.

Highest-signal resume keywords

• Customs Documentation Preparation
• Customs Declarations
• Union Customs Code Compliance
• Strong Communication Skills
• Attention to Detail

Hard Skills

• Customs Documentation
• Customs Declarations
• Data Verification
• Compliance Support
• Stakeholder Communication

Soft Skills

• Strong Communication
• Team-Player Mindset
• Attention to Detail
• Confidence in Learning
• Good Sense of Humor

Industry Keywords

• Union Customs Code
• Customs Operations
• Western Europe Customs

Tools & Technologies

• Digital Tools
• Customs Systems