Customs Team Lead – Growth & Process Excellence

Dsv Air & Sea SAU; Warszawa; On-site; Full time

Job description

Job Req Number: 110600 Time Type: Full Time

HR Specialist: Mateusz Warchałowski

Your responsibilities:

• Leading and coordinating day-to-day operations of customs administration team.
• Leading and optimizing work processes, including good practices.
• Coordinate daily tasks with team members.
• Managing delivery of Service Level Agreements within managed service area.
• Creating and maintaining effective cooperation with other teams within Customs department/ other departments and branches.
• Acting as a Point of Contact for problems and escalations.
• Managing performance and efficiency of the team based on sufficient analyses and reports.
• Creating and maintaining process documentation.
• Participating in budget plans.

Our requirements:

• Minimum 2 year of hands‑on experience on the similar position.
• Strong communication skills towards all levels of an organization.
• Higher education preferred in logistics/customs/maganement area.
• Knowledge of customs and TSL industry
• Knowledge of English at least at level B2/C1.
• Knowledge of MS Office (Word, Excel, Power Point).
• Ability to effectively engage and motivate direct reports.
• Support professional development of the team members.
• Ability to deliver companies goals.
• Knowledge of Lean methodology would be an asset.
• Good understanding of change management.

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package
• Training and development programs, as well as access to an e‑learning platform
• Onboarding program with the support of a dedicated Buddy
• Participation in an annual, company‑wide integration event
• A work environment based on Scandinavian organizational culture
• Opportunities for growth through our internal program

Benefits:

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of foreign language classes
• Sharing the costs of professional training & courses
• Life insurance
• Integration events
• Corporate gym
• Corporate sports team
• Coffee / tea
• Parking space for employees
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern and ergonomic office
• Yoga in the office