Intern in Customs & Compliance Department

DFDS; Poznań; Hybrid; PLN 11,000 - 16,000; Part time

Benefits offered by this job

Free travel on our ships!

Job summary

DFDS in Poznań is seeking an Intern in Customs & Compliance to learn the basics of customs procedures and support cross-border transport across Western Europe. You will assist with preparing documentation to ensure smooth and compliant imports, exports and transit operations while gaining practical experience in an international logistics environment.

The role focuses on EU regulations, working mainly in the afternoons (12:00–22:00) with occasional Saturdays, and offers exposure to DFDS customs

Qualifications

• Very good command of English (min. B2).
• Knowledge of the Polish language.
• Strong communication skills and joy of working with people.
• Attention to details.
• Confidence in learning and working with new systems and digital tools.
• Collaborative, team-player mindset.
• Availability for approx. 25-35 hours per week, in the afternoons (12:00–22:00) from Monday to Saturday.
• A good sense of humor.

Responsibilities

• Completing customs declarations and other supporting documents submitted in the name and for the account of clients.
• Confirming that all required data and documentation are available and correct for customs entry.
• Using several systems and tools to conduct tasks on time.
• Following group customs standard operating procedures.
• Resolving queries and issues related to customs processes.
• Maintaining good relations with customers via written communication with stakeholders.

Skills

English language proficiency

Polish language knowledge

Strong communication skills

Attention to detail

Willingness to learn new systems

Collaborative mindset

Afternoons availability 25–35 hrs/wk

Good sense of humor

Job description

Do You Want To Be a Valued Part Of The Critical Infrastructure That Serves Communities Across Europe And Beyond? Do You Want To Learn Basics Of Customs Procedures And Collaborate With Our Colleagues From France And The UK? If So, Then You Could Be The Newest Addition To Our Team As a

Intern in Customs & ComplianceDepartment

Be part of the movement - and play your part.

About The Role

As a Customs Intern, you will be part of a team responsible for preparing customs documentation for Western Europe. The purpose of this role is to ensure smooth and compliant transport of goods crossing international borders.

You will support the preparation of customs documentation required by the European Union regulations, including not only customs declarations but also various supporting documents necessary for import, export, and transit procedures. The role focuses on ensuring compliance with the Union Customs Code and supporting DFDS customs operations.

This internship is especially suitable for students or candidates who are available to work in the afternoons (between 12:00 and 22:00), occasionally Saturdays (between 12:00 and 20:00) and want to gain practical experience in an international logistics and customs environment.

Your Daily Tasks Will Focus Mostly On

• Completing customs declarations and other supporting documents submitted in the name and for the account of clients
• Confirming that all required data and documentation are available and correct for customs entry
• Using several systems and tools in order to conduct all given tasks on time
• Following group customs standard operating procedures
• Resolving queries and issues related to customs processes
• Maintaining good relations with customers and ensuring high-quality service (via written communication with stakeholders only)

About You

We are looking for someone who has:

• Very good command of English (min. B2)
• Knowledge of the Polish language
• Strong communication skills and joy of working with people
• Attention to details
• Confidence in learning and working with new systems and digital tools
• A collaborative, team-player mindset
• Availability for approx. 25-35 hours per week, in the afternoons (between 12:00 and 22:00) from Monday to Saturday
• A good sense of humor!

Working At DFDS

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

We Offer

• Scandinavian work culture:We value equality, teamwork, open communication, and work-life balance.
• Full remote work model with a possibility to work from our office located in the center of Poznan:Modern workspace in the GLOBIS building at Rondo Kaponiera, just 10 minutes from Dworzec Główny.
• Flexible work schedule
• Growth & development:Access to internal training programs and internal career opportunities
• Engaging company culture:Team social time, weekly office activities,company events, Sport Division, Charity Division and DFDS Music Band
• Unique benefit:Free travel on our ships!