Hybrid IT Systems Support Specialist - Warsaw

Accace Group; Warszawa; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Special occasion bonuses

English lessons paid by employer

Worksmile benefits platform

Group life insurance

Job summary

Accace Group in Warsaw is seeking an IT Support Specialist to actively contribute to the development of an international consulting group. You will provide technical support for the company’s IT systems and end users, focusing on Windows, Microsoft 365, Intune, Azure, and Entra ID, and assisting with IT projects across branches.

We offer hybrid work, flexible hours, and benefits including English lessons paid by the employer and a benefits platform with private healthcare and life insurance.

Qualifications

• Education in IT or related field; student status welcome.
• Fluent English required.
• Good knowledge of Microsoft 365 and Windows.
• Basic knowledge of Windows Admin, Intune, Azure, Entra ID is a plus.
• Basic understanding of Windows Server admin, networks, client/server environments is welcome.
• Basic understanding of ITSM/HelpDesk ticketing platforms is a plus.
• Strong problem-solving mindset and analytical skills.
• Interest in IT support and Microsoft technologies.

Responsibilities

• Provide technical support for the company’s IT systems and end users.
• Analyze, prevent and troubleshoot IT issues.
• Report and escalate incidents to admins.
• Cooperate with external IT service providers.
• Administer user accounts and company IT equipment.
• Set up IT systems in new company branches.
• Support reliable operation of IT systems across branches.
• Provide technical advice and user support.
• Support other IT teams within the company.
• Assist with IT project implementations.

Skills

English fluency

Microsoft 365

Windows

Intune

Azure

Entra ID

ITSM/HelpDesk

Independent work

Problem solving

Education

IT-related field

Job description

Accace Group in Warsaw is seeking an IT Support Specialist to actively contribute to the development of an international consulting group. You will provide technical support for the company’s IT systems and end users, focusing on Windows, Microsoft 365, Intune, Azure, and Entra ID, and assisting with IT projects across branches.

We offer hybrid work, flexible hours, and benefits including English lessons paid by the employer and a benefits platform with private healthcare and life insurance.