IT Supporter - Poland

globalwindservice; Szczecin; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pre-paid cards after trial period

Supportive colleagues

Hybrid work model

Job summary

Global Wind Service is looking for an IT Supporter based in Szczecin, Poland. You will be responsible for providing comprehensive IT support and administration across our IT platforms. Key tasks include managing IT support tickets, onboarding users, and ensuring the effective use of software licenses.

The ideal candidate will have relevant experience and skills in Active Directory, Office 365, and possess excellent communication abilities. We offer a hybrid work model and a supportive work culture.

If you are solution-oriented and passionate about IT support, apply now!

Qualifications

• Proven experience in a similar IT Support role.
• Fluent in English spoken and written.
• Valid driving license.

Responsibilities

• 1st and 2nd level support for IT-related issues.
• Managing requests in the Zendesk system.
• Device management in Microsoft Intune.
• Administration of user onboarding and offboarding.
• Tracking of IT equipment.

Skills

IT background

Active Directory management

Office 365 Administration

Communication skills

Multitasking

Education

Relevant IT education

Tools

Microsoft Intune

Zendesk

Job description

We are looking for an IT Supporter to be based in our office in Szczecin (Poland). You will be responsible for all aspects of IT support for everyone employed by Global Wind Service. We are seeking a candidate who is solution-oriented, patient, self-motivating and with the ability to multitask.

The candidate will have a key stake in enabling users to work effectively across our IT Platforms and will be highly involved in the administration and support of our Microsoft platform and products.

Responsibilities

• 1st and 2nd level support for IT-related issues and requests
• Managing requests and problems in Zendesk ticketing system
• Device management in Microsoft Intune
• Administration of IT user onboarding, offboarding and access permissions
• Various software license administration
• Maintenance, assignment and tracking of IT equipment (Laptops, mobile phones etc.)
• Recycling of IT equipment / handling of equipment orders
• Preparation of user guides / assistance with education of users
• Follow up on security incidents with end users
• Coordination of equipment purchases with our IT partners

Qualifications

• Relevant IT background, preferably with education in that field and proven experience in a similar position
• Experience with management of Active Directory / MS Entra, MS Intune
• Knowledge of Office 365 Administration, Office 365 package and SharePoint
• Structured, flexible, systematic, cooperative and communicative at all levels
• Open-minded with patience and respect for other cultures and high standards for own work as well
• Able to communicate and share knowledge about IT in a language which all of the users understand
• Fluent English spoken and written
• Valid driving license

What we offer

• Full time employment contract (3 months of trial period, afterwards an unlimited contract)
• Private healthcare, life insurance and pre-paid cards after 3 trial months
• Supportive colleagues from different units all around the world
• Hybrid work model and flexibility in your daily tasks
• A dynamic, inclusive and informal work culture

Ready to shape the future of offshore wind? Apply now and bring your expertise where it matters.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.