Hybrid IT Support Specialist – Microsoft 365

Global Wind Service; Szczecin; Hybrid; PLN 127,388 - 191,082; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pre-paid cards after trial period

Supportive colleagues

Flexible daily tasks

Job summary

Global Wind Service is looking for an IT Supporter based in Szczecin, Poland. The role involves providing comprehensive IT support to all employees, including 1st and 2nd level support for IT-related issues and managing requests in the Zendesk ticketing system.

The ideal candidate should possess a relevant IT background, experience with Microsoft platforms, and full working proficiency in English. The position offers a full-time employment contract, private healthcare, and a dynamic hybrid work environment.

Qualifications

• Proven experience in IT support role.
• Fluent in spoken and written English.
• Valid driving license.

Responsibilities

• Provide 1st and 2nd level IT support.
• Manage requests in Zendesk.
• Administer IT user onboarding and offboarding.
• Oversee device management in Microsoft Intune.
• Maintain IT equipment and software licenses.
• Prepare user guides and conduct user education.

Skills

IT support

Active Directory / MS Entra management

MS Intune administration

Office 365 Administration

Communication skills

Patience and respect for diverse cultures

Education

Relevant IT education

Tools

Zendesk

Microsoft Intune

Office 365

SharePoint

Job description

Global Wind Service is looking for an IT Supporter based in Szczecin, Poland. The role involves providing comprehensive IT support to all employees, including 1st and 2nd level support for IT-related issues and managing requests in the Zendesk ticketing system.

The ideal candidate should possess a relevant IT background, experience with Microsoft platforms, and full working proficiency in English. The position offers a full-time employment contract, private healthcare, and a dynamic hybrid work environment.