Hybrid IT Support Specialist – MS 365 & Zendesk (Szczecin)

Global Wind Service (UK) Ltd; Szczecin; Hybrid; PLN 127,388 - 191,082; Full time

Benefits offered by this job

Private healthcare

Life insurance

Pre-paid cards

Supportive colleagues

Flexible daily tasks

Job summary

Global Wind Service (UK) Ltd is looking for an IT Supporter in Szczecin, Poland. The role involves providing IT support to employees and managing IT platforms. Responsibilities include 1st and 2nd level support, handling Zendesk requests, and IT user administration.

Candidates should have a relevant IT background, experience with Active Directory, and fluency in English. The position offers a full-time contract, private healthcare, life insurance, and a hybrid work model.

Qualifications

• Proven experience in a similar IT support position.
• Ability to manage and multitask IT-related issues effectively.
• Open-minded with a cooperative attitude towards users.

Responsibilities

• Provide 1st and 2nd level support for IT issues.
• Manage requests in the Zendesk ticketing system.
• Administer IT user onboarding and offboarding.

Skills

IT background

Active Directory management

Office 365 Administration

Fluent English

Education

Relevant IT degree

Tools

Zendesk

MS Entra

MS Intune

SharePoint

Job description

Global Wind Service (UK) Ltd is looking for an IT Supporter in Szczecin, Poland. The role involves providing IT support to employees and managing IT platforms. Responsibilities include 1st and 2nd level support, handling Zendesk requests, and IT user administration.

Candidates should have a relevant IT background, experience with Active Directory, and fluency in English. The position offers a full-time contract, private healthcare, life insurance, and a hybrid work model.