Hybrid Dynamics 365 Functional Consultant – Customer Insights
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Job summary
Reply in Poland is seeking a Functional Consultant for Dynamics 365 Customer Insights Journeys to implement and maintain client solutions. You will analyze requirements, translate them into functional specs, configure journeys, and collaborate with cross-functional teams for integration with other Dynamics modules.
Fluent in English and Polish, with a university degree in a STEM field. Hybrid work is possible with 1 day per month at the Katowice office; German is a plus.
Qualifications
- Bachelor level degree in a technical field is required.
- Proven experience as a Functional Consultant in Dynamics 365 Customer Insights or related modules.
- Strong understanding of marketing automation and customer journey orchestration.
- Ability to gather requirements and translate into functional solutions.
- Excellent communication and stakeholder management in English and Polish.
Responsibilities
- Support clients in implementing and maintaining Dynamics 365 Customer Insights Journeys solutions.
- Analyze business requirements and translate them into functional specifications.
- Configure and customize Customer Insights Journeys to meet client needs.
- Provide ongoing maintenance and troubleshooting for existing implementations.
- Collaborate with technical teams to ensure seamless integration with other Dynamics 365 modules.
- Deliver training and documentation for end-users.
Skills
Education
Tools
Job description
Reply in Poland is seeking a Functional Consultant for Dynamics 365 Customer Insights Journeys to implement and maintain client solutions. You will analyze requirements, translate them into functional specs, configure journeys, and collaborate with cross-functional teams for integration with other Dynamics modules.
Fluent in English and Polish, with a university degree in a STEM field. Hybrid work is possible with 1 day per month at the Katowice office; German is a plus.
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