Functional Consultant – Dynamics 365

Reply; Katowice; Hybride; PLN 145 000 - 246 000; Plein temps

Avantages offerts par ce poste

Motivizer Benefits Platform

Language Courses

Training opportunities

Networking events

Hybrid work (1 day/month Katowice)

Résumé du poste

Reply in Poland is seeking a Functional Consultant for Dynamics 365 Customer Insights Journeys to implement and maintain client solutions. You will analyze requirements, translate them into functional specs, configure journeys, and collaborate with cross-functional teams for integration with other Dynamics modules.

Fluent in English and Polish, with a university degree in a STEM field. Hybrid work is possible with 1 day per month at the Katowice office; German is a plus.

Qualifications

• Bachelor level degree in a technical field is required.
• Proven experience as a Functional Consultant in Dynamics 365 Customer Insights or related modules.
• Strong understanding of marketing automation and customer journey orchestration.
• Ability to gather requirements and translate into functional solutions.
• Excellent communication and stakeholder management in English and Polish.

Responsabilités

• Support clients in implementing and maintaining Dynamics 365 Customer Insights Journeys solutions.
• Analyze business requirements and translate them into functional specifications.
• Configure and customize Customer Insights Journeys to meet client needs.
• Provide ongoing maintenance and troubleshooting for existing implementations.
• Collaborate with technical teams to ensure seamless integration with other Dynamics 365 modules.
• Deliver training and documentation for end-users.

Connaissances

Dynamics 365 CI

Functional Consulting

Marketing Automation

Requirements Gathering

Stakeholder Mgmt

Bilingual EN/PL

Formation

University degree in STEM

Outils

Dynamics 365

Description du poste

Responsibilities

• Support clients in implementing and maintaining Dynamics 365 Customer Insights Journeys solutions.
• Analyze business requirements and translate them into functional specifications.
• Configure and customize Customer Insights Journeys to meet client needs.
• Provide ongoing maintenance and troubleshooting for existing implementations.
• Collaborate with technical teams to ensure seamless integration with other Dynamics 365 modules.
• Deliver training and documentation for end-users.

Benefits

• Salary range for Employment Contract: 13 000 - 22 000 PLN gross/month.
• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
• Language Courses – you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
• Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development.
• Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.

Qualifications

• You have a university degree in computer science, mathematics, physics or similar field.
• Proven experience as a Functional Consultant in Dynamics 365 Customer Insights or related modules (e.g. Dynamics 365 Sales).
• Strong understanding of marketing automation and customer journey orchestration.
• Ability to gather requirements and design functional solutions.
• Excellent communication and stakeholder management skills.
• Fluent communication skills in English and Polish. German language is a plus.
• Open to working in a hybrid mode, with 1 day per month at our office in Katowice.

Develop yourself and the digital future – at Reply!

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.