HR Operations Specialist — Poland & Ukraine (Hybrid)

Kyndryl; Wrocław; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Kyndryl is seeking an HR Operations Specialist to support Poland and Ukraine. Based in Wroclaw with a flexible hybrid model, you will ensure accurate, compliant personnel administration and data management across the region.

You will handle end-to-end lifecycle processes, collaborate with Payroll and HR Partners, and drive process improvements while maintaining high data quality and governance standards.

Qualifications

• Fluent in Polish and English (written and spoken).
• Proven experience in HR Operations, HR Services, or HR administration.
• Hands-on experience handling employee inquiries and case management using structured HR ticketing systems.
• Solid understanding of lifecycle processes, personnel documentation, and data governance.
• High resilience, adaptability, and openness to change in a fast-paced environment.
• High attention to detail and accountability for data accuracy and compliance.
• Onsite work in Wroclaw under a hybrid model.

Responsibilities

• Deliver end-to-end HR operations and personnel administration for Poland and Ukraine.
• Manage employee and manager inquiries through HR ticketing platforms with timely, high-quality resolutions.
• Execute lifecycle transactions: onboarding, contract preparation, status changes, evaluations, and offboarding.
• Maintain accurate employee records in centralized HRIS and personnel files.
• Collaborate with Payroll, HR Business Partners, and tech support to resolve complex cases.
• Navigate evolving processes and adapt to system updates and process changes.
• Identify bottlenecks, update knowledge base, and support continuous improvement.

Skills

Polish

English

HR Operations

HR Services

Case management

Data governance

Data accuracy

Attention to detail

Tools

HR ticketing systems

Workday

Power BI

Power Automate

Excel advanced

Job description

Kyndryl is seeking an HR Operations Specialist to support Poland and Ukraine. Based in Wroclaw with a flexible hybrid model, you will ensure accurate, compliant personnel administration and data management across the region.

You will handle end-to-end lifecycle processes, collaborate with Payroll and HR Partners, and drive process improvements while maintaining high data quality and governance standards.