HR IT Advisor: Training Systems & Administration (Hybrid)

Lufthansa Group Business Services; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Relocation support

Flexible working hours

Development programs / Training

Lockers for cyclists / sportsmen

Health Plan

Hybrid working

Flight privileges

Free parking

Employee events

Job summary

Lufthansa Group Business Services is seeking an HR IT Advisor – Training Administration to support learning systems and training processes within the Leadership Development & Cultural Transformation Team. You will assist leaders in choosing learning solutions and provide system expertise for SuccessFactors LMS.

Responsibilities include administering learning processes, generating reports, and collaborating with the LMS IT team to implement improvements.

Qualifications

• Bachelor’s degree in business administration or related field is preferred.
• Basic knowledge of Learning Management Systems (LMS) or willingness to learn.
• Understanding of training administration and learning processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Self-confidence and ability to deliver presentations.
• Good understanding of LMS platforms and processes.
• Fluency in English and good MS Excel skills.

Responsibilities

• Provide support and clarification to business users regarding SuccessFactors LMS.
• Manage learning administration and reporting.
• Collaborate with the team to optimize training processes.
• Develop business case concepts focusing on digitalization and standardization.
• Monitor training demand and optimize enrollments, waitlists, reservations, and cancellations.
• Prepare and deliver reports and analyses for Product Managers.
• Improve processes and user experience, e.g., registration emails and standardization.
• Collaborate with the SuccessFactors IT Team to implement LMS solutions.
• Handle training administration, participant coordination, attendance, reservations, and financial closing.
• Support training participants with bookings, cancellations, and logistics.
• Assist in marketing by providing direct links to events in SuccessFactors.

Skills

LMS knowledge

Analytical skills

Communication skills

Interpersonal skills

MS Excel

English fluency

Education

Bachelor's degree in Business Administration or related field

Tools

SuccessFactors LMS

Job description

Lufthansa Group Business Services is seeking an HR IT Advisor – Training Administration to support learning systems and training processes within the Leadership Development & Cultural Transformation Team. You will assist leaders in choosing learning solutions and provide system expertise for SuccessFactors LMS.

Responsibilities include administering learning processes, generating reports, and collaborating with the LMS IT team to implement improvements.