HR IT Advisor – Training Administration (m/f/diverse)

Lufthansa Group; Kraków; Hybrid; PLN 70,000 - 90,000; Full time

Job summary

Lufthansa Group Business Services Sp. z o.o. seeks an HR IT Advisor – Training Administration to support learning systems and training processes within the Leadership Development & Cultural Transformation Team.

You will provide system expertise for SuccessFactors LMS, manage admin and reporting, and help leaders choose effective learning solutions. Responsibilities include managing enrollments, preparing reports for Product Managers, and collaborating with IT and Product teams to implement LMS

Qualifications

• Bachelor’s degree (completed or in progress) in Business Administration or related field
• 2+ years’ experience in LMS and understanding of Learning Management Systems
• 2+ years’ experience in translating business/functional requirements into realization concepts
• Strong analytical and problem-solving skills
• Fluent English and good communication skills
• Nice to have German language skills

Responsibilities

• Provide support and clarification to business users regarding SuccessFactors LMS
• Manage learning administration and reporting
• Collaborate with Leadership Development & Cultural Transformation Team to optimize training processes
• Develop business case concepts focused on digitalization and standardization
• Monitor training demand and optimize enrollments
• Prepare and deliver reports for Product Managers
• Improve processes and user experience (registration emails, standardizing processes)
• Collaborate with SuccessFactors IT Team to implement LMS solutions
• Handle training administration (participant coordination, attendance lists, reservations, financial closing)
• Support training participants with bookings, cancellations, and logistics
• Assist in marketing activities by providing direct links to events in SuccessFactors
• Perform all other duties assigned or delegated by supervisors

Skills

English fluency

Analytical thinking

Communication skills

Presentation skills

Self-confidence

Education

Bachelor’s degree in Business Administration or related field

Tools

SuccessFactors LMS

MS Excel

Job description

As an HR IT Advisor – Training Administration, you will support the effective operation of learning systems and training processes within the Leadership Development & Cultural Transformation Team. This role supports the team in implementing learning programs, provides system expertise, and assists leaders in making informed decisions about learning solutions.

Tasks

• Provide support and clarification to business users regarding SuccessFactors LMS
• Manage learning administration and reporting
• Collaborate with the Leadership Development & Cultural Transformation Team to optimize training processes

• Develop business case concepts with a focus on digitalization and standardization
• Monitor training demand and optimize enrollments (managing waitlists, reservations, cancellations)
• Prepare and deliver reports and analyses for Product Managers
• Improve processes and user experience (e.g., enhancing registration emails, standardizing processes)
• Collaborate with the SuccessFactors IT Team and Product Managers to implement LMS solutions
• Handle training administration (participant coordination, attendance lists, reservations, financial closing)
• Support training participants with bookings, cancellations, and logistics
• Assist in marketing activities by providing direct links to events in SuccessFactors

*Perform all other duties assigned or delegated by supervisors*

Requirements

Requirements

• Bachelor’s degree (completed or in progress), preferably in Business Administration or related field
• 2+ year’s experience in LMS and good understanding of Learning Management Systems
• 2+ years’ experience in analyzing and translating business/functional requirements into realization concept

• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills
• Self-confidence and readiness to deliver presentations
• Good understanding of Learning Management Systems
• Fluency in English
• Good MS Excel skills

Nice to Have

• German language skills

*CV/Resume required*

*Must possess permit to work in Poland*

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.