HR IT Advisor – Training Administration (m/f/diverse)

Lufthansa Group Business Services; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Relocation support

Flexible working hours

Development programs / Training

Lockers for cyclists / sportsmen

Health Plan

Hybrid working

Flight privileges

Free parking

Employee events

Job summary

Lufthansa Group Business Services is seeking an HR IT Advisor – Training Administration to support learning systems and training processes within the Leadership Development & Cultural Transformation Team. You will assist leaders in choosing learning solutions and provide system expertise for SuccessFactors LMS.

Responsibilities include administering learning processes, generating reports, and collaborating with the LMS IT team to implement improvements.

Qualifications

• Bachelor’s degree in business administration or related field is preferred.
• Basic knowledge of Learning Management Systems (LMS) or willingness to learn.
• Understanding of training administration and learning processes.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Self-confidence and ability to deliver presentations.
• Good understanding of LMS platforms and processes.
• Fluency in English and good MS Excel skills.

Responsibilities

• Provide support and clarification to business users regarding SuccessFactors LMS.
• Manage learning administration and reporting.
• Collaborate with the team to optimize training processes.
• Develop business case concepts focusing on digitalization and standardization.
• Monitor training demand and optimize enrollments, waitlists, reservations, and cancellations.
• Prepare and deliver reports and analyses for Product Managers.
• Improve processes and user experience, e.g., registration emails and standardization.
• Collaborate with the SuccessFactors IT Team to implement LMS solutions.
• Handle training administration, participant coordination, attendance, reservations, and financial closing.
• Support training participants with bookings, cancellations, and logistics.
• Assist in marketing by providing direct links to events in SuccessFactors.

Skills

LMS knowledge

Analytical skills

Communication skills

Interpersonal skills

MS Excel

English fluency

Education

Bachelor's degree in Business Administration or related field

Tools

SuccessFactors LMS

Job description

As an HR IT Advisor – Training Administration, you will support the effective operation of learning systems and training processes within the Leadership Development & Cultural Transformation Team. This role supports the team in implementing learning programs, provides system expertise, and assists leaders in making informed decisions about learning solutions.

Tasks

• Provide support and clarification to business users regarding SuccessFactors LMS
• Manage learning administration and reporting
• Collaborate with the Leadership Development & Cultural Transformation Team to optimize training processes
• Develop business case concepts with a focus on digitalization and standardization
• Monitor training demand and optimize enrollments (managing waitlists, reservations, cancellations)
• Prepare and deliver reports and analyses for Product Managers
• Improve processes and user experience (e.g., enhancing registration emails, standardizing processes)
• Collaborate with the SuccessFactors IT Team and Product Managers to implement LMS solutions
• Handle training administration (participant coordination, attendance lists, reservations, financial closing)
• Support training participants with bookings, cancellations, and logistics
• Assist in marketing activities by providing direct links to events in SuccessFactors
• Perform all other duties assigned or delegated by supervisors

Benefits

• Relocation support
• Flexible working hours
• Development programs / Training options
• Lockers for cyclists / sportsmen
• Health Plan
• Hybrid working possible
• Flight privileges
• Free parking
• Employee events

Requirements

• Bachelor’s degree (completed or in progress), preferably in Business Administration or related field
• Basic knowledge of Learning Management Systems (LMS) or willingness to learn
• Basic understanding of training administration and learning processes
• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills
• Self-confidence and readiness to deliver presentations
• Good understanding of Learning Management Systems
• Fluency in English
• Good MS Excel skills

Nice to Have

• German language skills
• CV/Resume required
• Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.