HR Data & Process Specialist (Hybrid)

QVC, Inc.; Kraków; Hybrid; PLN 70,000 - 92,000; Full time

Benefits offered by this job

Hybrid work model

Private medical care

Life Insurance

Multisport access

Eye‑care reimbursement

Bonus program

Referral program

Extra annual leave

Mental health support line

Free employee parking

Job summary

QVC Group, Inc. is seeking an HR Services Administrator (2nd Shift) in Kraków for a hybrid role onsite 3–5 days per month at Wielicka 30. Responsibilities include processing HR transactions, supporting employee lifecycle processes for US and other regions, and ensuring SLA‑driven, quality service.

Strong English, analytics and teamwork are essential. Join a Fortune 500 company with a collaborative culture, competitive benefits, and opportunities across global brands.

Qualifications

• Fluent English (C1) is required.
• Experience tracking cases for documentation and workload allocation.
• Proactive approach to change and continuous improvement within the team.
• Strong analytical skills to identify issues, interpret data, and provide insights.
• Excellent communication in an international, matrix organisation with a customer focus.
• Able to work independently and as part of a team.

Responsibilities

• Analyse and process transactions in the HR system and act as primary recipient of workforce administration processes.
• Serve as point of contact for employee lifecycle processes for US, UK, Italy, Germany and Japan.
• Provide quality support with SLA-focused responsiveness and customer satisfaction.
• Coordinate cases with team members to meet service levels.
• Track cases for documentation and work allocation in the case management system.
• Conduct audits of HR data and analyze results to identify issues.

Skills

Fluent English

Case tracking

Continuous improvement

Analytical thinking

Communication skills

Independence and teamwork

Job description

QVC Group, Inc. is seeking an HR Services Administrator (2nd Shift) in Kraków for a hybrid role onsite 3–5 days per month at Wielicka 30. Responsibilities include processing HR transactions, supporting employee lifecycle processes for US and other regions, and ensuring SLA‑driven, quality service.

Strong English, analytics and teamwork are essential. Join a Fortune 500 company with a collaborative culture, competitive benefits, and opportunities across global brands.