Head of Client Solutions, Consumer Services Growth

TikTok; Warszawa; On-site; PLN 159,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Life cover

EAP (Employee Assistance Programme)

Meal card

Social Benefit Fund

Generous leave policies

Job summary

TikTok is seeking a Head of Client Solutions to lead executional excellence across verticals within the EU, India, and similar markets. You will ensure high-quality client engagements and strategic guidance, aligning sales, product, and operations to deliver measurable revenue growth and standardized practices across markets.

As a trusted advisor, you will mentor teams, drive product adoption, and surface expansion opportunities while embedding best practices to meet business priorities and

Qualifications

• Client service excellence and building long-term partnerships.
• Operational rigor to drive consistency at scale.
• Strategic and analytical thinking to translate insights into actions.
• Project management of complex multi-stakeholder initiatives.
• People management experience with ByteDance exposure.

Responsibilities

• Drive revenue growth and client engagement across assigned verticals.
• Institute best practices and standardize processes for market execution.
• Advise on strategic client engagement and optimize workflows.
• Collaborate with Sales, Operations, and product teams to align execution models.
• Surface vertical-specific opportunities and drive product adoption.
• Lead programs and pilots to scale vertical growth and capabilities.
• Mentor teams to improve client engagements and product adoption.
• Provide actionable market insights to leadership.

Skills

Client service excellence

Operational rigor

Strategic thinking

Project management

People management (ByteDance)

Job description

TikTok is seeking a Head of Client Solutions to lead executional excellence across verticals within the EU, India, and similar markets. You will ensure high-quality client engagements and strategic guidance, aligning sales, product, and operations to deliver measurable revenue growth and standardized practices across markets.

As a trusted advisor, you will mentor teams, drive product adoption, and surface expansion opportunities while embedding best practices to meet business priorities and